EDF-GDF services: Paris Tour Eiffel (A and B)
Author: Jick, Todd D. ; Gee, FrancescaINSEAD Area: Organisational BehaviourPublisher: Fontainebleau : INSEAD, 1993.Language: EnglishDescription: 16 p. + 1 p.Type of document: INSEAD CaseNote: Latest version available via https://publishing.insead.eduAbstract: This case describes a series of organizational and performance improvements in EDF's largest distribution center. The case details the history of EDF, the growing need for change, and an example of how reforms were instituted in one of its key units. Resistance and difficulties in managing the change are detailed as well. The (A) case ends with proposals for further change and the (B) case outlines those chosenPedagogical Objectives: (1) To show how the need for change has even affected the utilities industry. (2) To help identify the tools and techniques for "waking up" an organization. (3) To discuss how to handle resistance to change. (4) To identify characteristics of effective leaders of change| Item type | Current location | Collection | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
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Europe Campus INSEAD Publications Display | Consultation only | BC000070 |
Latest version available via <a href=https://publishing.insead.edu>https://publishing.insead.edu</a>
(1) To show how the need for change has even affected the utilities industry. (2) To help identify the tools and techniques for "waking up" an organization. (3) To discuss how to handle resistance to change. (4) To identify characteristics of effective leaders of change
This case describes a series of organizational and performance improvements in EDF's largest distribution center. The case details the history of EDF, the growing need for change, and an example of how reforms were instituted in one of its key units. Resistance and difficulties in managing the change are detailed as well. The (A) case ends with proposals for further change and the (B) case outlines those chosen
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