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Increasing change readiness in higher educational institutions through a simulation-based change management experience

Author: Angehrn, Albert A. ; Maxwell, KatrinaINSEAD Area: Technology and Operations ManagementIn: International Journal of Knowledge and Learning, vol. 6, no. 2-3, 2010 Language: EnglishDescription: p. 162-174.Type of document: INSEAD ArticleNote: Please ask us for this itemAbstract: Although higher educational institutions are increasingly faced with demands for deep changes and innovations, they have a very distinctive culture which makes rapid change difficult. In order to address this challenge, we have developed and validated a new multimedia, team-based simulation, EduSynergy, which provides a rich, realistic experience of a change management project in a university setting, including individual behaviours, group dynamics and cultural factors. Feedback from 375 workshop participants indicates that the simulation is realistic, and 90% believe that it contributes to their understanding of change management more effectively than a lecture
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Although higher educational institutions are increasingly faced with demands for deep changes and innovations, they have a very distinctive culture which makes rapid change difficult. In order to address this challenge, we have developed and validated a new multimedia, team-based simulation, EduSynergy, which provides a rich, realistic experience of a change management project in a university setting, including individual behaviours, group dynamics and cultural factors. Feedback from 375 workshop participants indicates that the simulation is realistic, and 90% believe that it contributes to their understanding of change management more effectively than a lecture

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