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Service management: operations, strategy, information technology

Author: Fitzsimmons, James A. ; Fitzsimmons, Mona J.Publisher: McGraw-Hill, 2011.Edition: International and 7th ed.Language: EnglishDescription: 541 p. : Graphs/Ill./Photos ; 28 cm.ISBN: 9780071289276Type of document: BookBibliography/Index: Includes bibliographical references and index
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Item type Current location Collection Call number Status Date due Barcode Item holds
Book Middle East Campus
Main Collection
Print HC2000 .S4 F58 2011
(Browse shelf)
500011100
Available 500011100
Book Middle East Campus
Textbook Collection
Print HC2000 .S4 F58 2011
(Browse shelf)
500011094
Available 500011094
Total holds: 0

Includes bibliographical references and index

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