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Service management: operations, strategy, information technology
Author: Fitzsimmons, James A. ; Fitzsimmons, Mona J.Publisher: McGraw-Hill, 2011.Edition: International and 7th ed.Language: EnglishDescription: 541 p. : Graphs/Ill./Photos ; 28 cm.ISBN: 9780071289276Type of document: BookBibliography/Index: Includes bibliographical references and indexItem type | Current location | Collection | Call number | Status | Date due | Barcode | Item holds |
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Middle East Campus Main Collection |
HC2000 .S4 F58 2011
(Browse shelf) 500011100 |
Available | 500011100 | |||
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Middle East Campus Textbook Collection |
HC2000 .S4 F58 2011
(Browse shelf) 500011094 |
Available | 500011094 |
Total holds: 0
Includes bibliographical references and index
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