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Humanitarian logistics: modelling supply chain processes of humanitarian organisations

Author: Blecken, Alexander Series: Kuehne Foundation book series on logistics ; 18 Publisher: Haupt, 2010.Language: EnglishDescription: 306 p. : Graphs/Ill. ; 23 cm.ISBN: 9783258075884Type of document: BookBibliography/Index: Includes bibliographical references
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Item type Current location Collection Call number Status Date due Barcode Item holds
Book Europe Campus
Main Collection
Print HV500 .B54 2010
(Browse shelf)
001274370
Available 001274370
Total holds: 0

Includes bibliographical references

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Humanitarian Logistics Modelling Supply Chain Processes of Humanitarian Organisations Table of Contents List of Figures.................................................................................................................... XIX List of Tables.................................................................................................................... XXII List of Abbreviations..................................................................................................... XXIII 1 Introduction....................................................................................................................... 1 2 Problem Statement.............................................................................................................. 5 2.1 Initial Situation........................................................................................................................ 5 2.2 Empirical Survey................................................................................................................... 9 2.2.1 Process........................................................................................................................ 9 2.2.2 Outcomes...................................................................................................................12 2.3 Research Objectives............................................................................................................ 19 2.3.1 Visualisation.............................................................................................................. 20 2.3.2 Standardisation .......................................................................................................... 20 2.3.3 Analysis.................................................................................................................... 22 2.4 Research Methodology........................................................................................................ 23 3 Logistics in the Context of Humanitarian Operations...................................................29 3.1 Basic Concepts and Theories................................................................................................ 29 3.1.1 System Theory.......................................................................................................... 29 3.1.2 Models....................................................................................................................... 32 3.1.3 Reference Information Models ................................................................................. 36 3.1.4 Business Processes and Process Models..................................................................39 3.2 Humanitarian Operations................................................................................................... 44 3.2.1 The Geneva Conventions......................................................................................... 44 3.2.2 International Humanitarian Law..............................................................................45 3.2.3 Contemporary Humanitarian Operations.................................................................47 3.3 Humanitarian Logistics....................................................................................................... 57 3.3.1 Definitions................................................................................................................57 3.3.2 Challenges................................................................................................................61 4 Foundations of Reference Modelling.............................................................................. 65 4.1 Guidelines of Modelling.......................................................................................................65 4.2 Modelling Techniques.......................................................................................................... 69 4.2.1 Flowcharting............................................................................................................ 70 4.2.2 OMEGA................................................................................................................ 71 4.2.3 Process Chain Modelling......................................................................................... 72 4.2.4 Event-driven Process Chains................................................................................... 75 4.2.5 Unified Modelling Language................................................................................... 76 4.2.6 Business Process Modelling Notation..................................................................... 77 4.3 Supply Chain Management Frameworks.......................................................................... 80 4.3.1 Cooper et al. (1997)................................................................................................. 81 4.3.2 Bowersox et al. (1999).............................................................................................83 4.3.3 Kaufmann (2002)..................................................................................................... 85 4.3.4 Gunasekaran and Ngai (2004)................................................................................. 87 4.3.5 Fleischman et al. (2005)...........................................................................................88 4.3.6 Hellingrath and ten Hompel (2007)......................................................................... 90 4.3.7 Supply-Chain Council (2008).................................................................................. 92 4.4 Reference Models................................................................................................................. 92 4.4.1 Reference Model Typology..................................................................................... 93 4.4.2 Overview of Reference Models............................................................................... 95 4.4.3 Reference Models on Supply Chain Management and Logistics............................ 100 4.4.3.1 Scheer (1991): ARIS and R13................................................................. 100 4.4.3.2 Becker and Schütte (2004): Retail-H.......................................................103 4.4.3.3 Supply-Chain Council (2008): SCOR 9.0............................................. 104 4.4.4 Reference Models on Humanitarian and Disaster Logistics ................................ 106 4.4.4.1 Tufinkgi (2006)...................................................................................... 107 4.4.4.2 McGuire (2006)......................................................................................109 4.4.4.3 The Sphere Project (2004)..................................................................... 110 4.4.4.4 Model Fragments................................................................................... 112 4.5 Summary and Conclusions................................................................................................115 5 Work Packages................................................................................................................117 5.1 Reference Task Model for Humanitarian Operations................................................... 117 5.2 SCM Systems for Humanitarian Organisations............................................................. 120 6 Construction of a Reference Task Model..................................................................... 121 6.1 Methodology of Reference Model Construction............................................................. 122 6.2 Reference Model Framework........................................................................................... 125 6.2.1 Supply Chain Management Tasks (Planning Horizon)......................................... 126 6.2.1.1 Strategic Level....................................................................................... 126 6.2.1.2 Tactical Level.........................................................................................127 6.2.1.3 Operational Level...................................................................................127 6.2.2 Supply Chain Management Tasks (Functional Division)......................................128 6.2.2.1 Assessment.............................................................................................128 6.2.2.2 Procurement........................................................................................... 129 6.2.2.3 Warehousing.......................................................................................... 130 6.2.2.4 Transport................................................................................................ 130 6.2.2.5 Reporting................................................................................................131 6.2.2.6 Operations Support................................................................................ 132 6.2.3 Actors and Organisational Units............................................................................132 6.2.3.1 Humanitarian Organisation.................................................................... 133 6.2.3.2 Suppliers.................................................................................................136 6.2.3.3 Other External Actors............................................................................ 137 6.2.4 Limitations............................................................................................................. 139 6.3 Reference Tasks................................................................................................................ 141 6.4 Reference Processes..........................................................................................................176 6.4.1 Operational Scenarios............................................................................................ 176 6.4.1.1 Emergency and Post-emergency Logistics............................................ 177 6.4.1.2 Standard and Non-standard Items.......................................................... 179 6.4.2 Identify Demand.................................................................................................... 180 6.4.3 Rapid Needs Assessment....................................................................................... 182 6.4.4 Source Goods......................................................................................................... 185 6.4.5 Order Goods........................................................................................................... 187 6.4.6 Purchase of Goods (Local).....................................................................................191 6.4.7 Receive Goods....................................................................................................... 193 6.5 Case Example: Flooding in Uganda................................................................................. 196 6.5.1 General Context..................................................................................................... 196 6.5.2 Supply Chain Structure.......................................................................................... 196 6.5.3 Supply Chain Processes......................................................................................... 197 6.6 Excursus: Military Supply Chains....................................................................................201 7 Supply Chain Management Systems for Humanitarian Organisations.................... 207 7.1 Supply Chain Management Systems................................................................................ 207 7.2 Requirements for Supply Chain Management Systems................................................. 209 7.2.1 Functional Requirements....................................................................................... 210 7.2.1.1 Supply Chain Design..............................................................................212 7.2.1.2 Supply Chain Planning...........................................................................213 7.2.1.3 Supply Chain Execution and Supply Chain Event Management.........................................................................................216 7.2.2 Further Requirements.............................................................................................218 7.2.2.1 Documentation....................................................................................... 219 7.2.2.2 Accountability........................................................................................ 219 7.2.2.3 Software Structure and Setup.................................................................219 7.2.2.4 Costs....................................................................................................... 221 7.3 Assessment of SCM Systems............................................................................................. 221 7.3.1 SUMA.................................................................................................................... 222 7.3.1.1 Functions................................................................................................ 222 7.3.1.2 Assessment............................................................................................. 223 7.3.2 LSS.........................................................................................................................223 7.3.2.1 Functions................................................................................................ 223 7.3.2.2 Assessment............................................................................................. 224 7.3.3 UniTrack.................................................................................................................224 7.3.3.1 Functions................................................................................................ 224 7.3.3.2 Assessment............................................................................................. 226 7.3.4 LogistiX..................................................................................................................227 7.3.4.1 Functions................................................................................................ 227 7.3.4.2 Assessment............................................................................................. 228 7.3.5 Helios..................................................................................................................... 228 7.3.5.1 Functions................................................................................................ 228 7.3.5.2 Assessment............................................................................................. 229 7.3.6 Sahana Disaster Management System.................................................................... 230 7.3.6.1 Functions................................................................................................ 230 7.3.6.2 Assessment............................................................................................. 231 7.3.7 Orion-PI..................................................................................................................231 7.3.7.1 Functions................................................................................................ 231 7.3.7.2 Assessment............................................................................................. 232 7.3.8 EnterpriseOne.........................................................................................................232 7.3.8.1 Functions................................................................................................ 232 7.3.8.2 Assessment............................................................................................. 233 7.3.9 SAP SCM............................................................................................................... 233 7.3.9.1 Functions................................................................................................ 233 7.3.9.2 Assessment............................................................................................. 234 7.4 Synthesis of Results.............................................................................................................235 7.5 Conclusions......................................................................................................................... 237 8 Outlook............................................................................................................................ 241 8.1 Summary............................................................................................................................. 241 8.1.1 Benefits.................................................................................................................. 244 8.1.2 Research Limitations.............................................................................................. 245 8.2 Propositions for Further Research.................................................................................... 246 8.2.1 Reference Task Model 2.0.....................................................................................246 8.2.2 Performance Measurement.................................................................................... 247 8.2.3 Operations Research.............................................................................................. 250 Bibliography....................................................................................................................... 253 Appendix A: Typology of Humanitarian Operations.....................................................289 Appendix B: Selected Humanitarian Organisations...................................................... 291 Appendix C: List of Interviews........................................................................................ 297 Appendix D: Interview Guideline.................................................................................... 301 Appendix E: Reference Task Model: Roles and Responsibilities................................. 305

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