INSEAD Library

Includes bibliographical references and index

Includes chapter by Randel S. Carlock and Elizabeth Florent-Treacy "Failure in family business coaching", p. 198-216

Abstract not available

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The Coaching Kaleidoscope Insights from the Inside Contents List of figures and tables List of contributors Preface Acknowledgments Introduction: Holistic Organizational Coaching Manfred F. R. Kets de Vries and Alicia Cheak x xi xvii xxv xxvi PART ONE: SETTING THE STAGE 1 THE PROOF OF THE PUDDING: AN INTEGRATIVE, PSYCHODYNAMIC APPROACH TO EVALUATING A LEADERSHIP DEVELOPMENT PROGRAM Manfred F. R. Kets de Vries, Elizabeth Florent-Treacy, Laura Gui!lén, and Konstantin Korotov THE PROGRAM FRAMEWORK AS A FRAMEWORK FOR EVALUATION THE EXPECTED OUTCOMES OF THE PROGRAM 360-DEGREE INSTRUMENTS AS EVALUATION TOOLS DIRECTIONS FOR FUTURE RESEARCH FINAL THOUGHTS 5 6 12 16 16 3 2 BRINGING THE CLINICAL PARADIGM INTO EXECUTIVE EDUCATION PROGRAMS: FANTASIES, ANXIETIES, AND HOPES Konstantin Korotov EXECUTIVE DEVELOPMENT AND THE CLINICAL PARADIGM TRANSFORMATIONAL EXECUTIVE EDUCATION PROGRAMS CHALLENGES OF BRINGING 360-DEGREE FEEDBACK INTO EXECUTIVE EDUCATION PROGRAMS CHALLENGES OF BRINGING GROUP LEADERSHIP COACHING INTO EXECUTIVE EDUCATION PROGRAMS 20 21 22 24 29 CHALLENGES OF INTRODUCING PEER COACHING TO EXECUTIVE EDUCATION PROGRAMS THE CHALLENGE OF HAVING THE RIGHT FACULTY AND PROGRAM DIRECTORS 33 35 3 ARE YOU FEELING MAD, BAD, SAD, OR GLAD? Manfred F R. Kets de Vries A PUZZLING TALE PROJECTIVE IDENTIFICATION "GOOD ENOUGH" PARENTING AND CONTAINMENT: THE ORIGINS OF SUBLIMINAL COMMUNICATION SUBLIMINAL COMMUNICATION TRANSFERENCE COUNTERTRANSFERENCE THE ACTION TRAP: "I ACT, THEREFORE I AM" ALIGNMENT 38 38 41 42 43 44 46 47 50 PART TWO: CREATING REFLECTIVE PRACTITIONERS 4 CASE STUDIES OF SELF-AWARENESS AND CHANGE Elizabeth Florent-Treacy INSIDE THE IDENTITY LABORATORY THE RESEARCH SETTING THE CCC PROGRAM DESIGN PARTICIPANTS' STORIES WHY USE WRITTEN TEXTS? THE REITERATIVE RESEARCH PROCESS: IDENTIFYING ORGANIZING THEMES AND RED THREADS THE LAB REPORT CONCLUSION: WHAT ARE THE SURPRISES? 60 61 61 63 63 65 67 68 59 5 SOMETHING FROM NOTHING: THE USE OF Graham Ward TRANSITIONAL SPACE AND HOW GROUP COACHING CHANGES PEOPLE VARIABILITY TRANSITIONAL SPACE CREATING TRANSITIONAL SPACE: DYNAMIC ADMINISTRATION IN THE LDP PROCESS EXECUTIVES AT PLAY IN TRANSITIONAL SPACE LIFTING THE LID: FIRST STAGES OF TRANSITIONAL SPACE THE INNER THEATER REVEALED STORYTELLING 71 73 73 75 76 77 78 79 CHALLENGING CONVERSATIONS IN TRANSITIONAL SPACE INTO ACTION: SHATTERING THE SPACE THE PITFALLS OF TRANSITIONAL SPACE BACK TO REALITY: MANAGING REENTRY CONCLUSION 80 81 82 83 84 6 A COACH TELLS A STORY OF CHANGE Vincent H. Domine STEPHANIE'S JOURNEY OF SELF-DISCOVERY THE POWER OF VICARIOUS LEARNING TOWARD A MORE AUTHENTIC IDENTITY CONCLUSION 86 86 88 94 100 7 360-DEGREE GROUP COACHING FROM THE INSIDE OUT Murray Palevsky THE PREPARATORY PHASE THE GROUP COACHING SESSION ALEXANDRE'S PRESENTATION TO THE GROUP JENNIFER'S PRESENTATION TO THE GROUP MY PRESENTATION TO THE GROUP THE AFTERMATH SOME INSIGHTS ABOUT THE GROUP COACHING EXPERIENCE THE ELEMENTS OF EFFECTIVE GROUP COACHING CONCLUSION 102 102 104 105 107 109 111 113 114 115 8 IS THERE ANYBODY IN THERE? Francesc Granja THE FIRST SYMPTOMS RAILROAD OF HOPE DESTINATION: NEVERLAND 118 118 120 125 9 BECOMING A BETTER COACH: A STORY OF TRANSITION Andreas Bernhardt and Konstantin Korotov A LEADERSHIP COACHING INTERVENTION WITH RICARDO--A TRIGGER EXPLORING PERSONAL DEVELOPMENT OPPORTUNITIES ENTERING TRANSITIONAL SPACE THE FIRST TIPPING POINT LEARNING TO USE TRANSITIONAL SPACE LEADERSHIP GROUP COACHING: EXAMINING PAST AND CURRENT IDENTITIES AND EXPERIENCING THE SECOND TIPPING POINT STEPPING OUT: INTERNALIZING TRANSITIONAL SPACE FROM ANDREAS'S STORY TO THE ISSUE OF COACHES' DEVELOPMENT AND GROWTH 129 129 133 135 137 138 140 144 146 PART THREE: CREATING BETTER PLACES TO WORK 10 IMAGINING BETTER PLACES TO WORK: INDIVIDUALORGANIZATIONAL INTERFACES AND COACHING PRACTICES Laura Guillén INGREDIENTS FOR CREATING BETTER PLACES TO WORK COACHING PRACTICES: INSTILLING HOPE AND TRUST IN THE ORGANIZATION THE CASE OF THE NAVARRA AND ZARAGOZA CHAMBERS OF COMMERCE FURTHER REFLECTIONS CONCLUSION 152 155 158 165 166 151 11 COACHING TEAMS FOR SUSTAINED, DESIRED CHANGE Richard E. Boyatzis INTRODUCTION EMOTIONAL ATTRACTORS TEAM DEVELOPMENT AS INTENTIONAL CHANGE: A COACHING GUIDE THE FIVE INSIGHTS OF INTENTIONAL CHANGE THEORY MULTIPLE LEVELS OF RESONANT LEADERS/COACHES EMOTIONAL AND SOCIAL INTELLIGENCE: A COACHING CHALLENGE COACHING FOR TEAM DEVELOPMENT CONCLUSION 168 168 168 169 171 174 175 176 178 12 CONNECTING THE SCIENCE OF MANAGEMENT SYSTEMS WITH THE CLINICAL PARADIGM Christoph Loch THE MANAGEMENT SYSTEMS VIEW THE MANAGEMENT SYSTEM VIEW: ROLES, NOT INDIVIDUALS INTEGRATING THE CLINICAL APPROACH AND THE MANAGEMENT SYSTEMS VIEW THREE APPLICATIONS OF THE CLINICAL APPROACH IN MANAGEMENT SYSTEMS FINAL THOUGHTS: INTEGRATION 181 182 185 189 191 194 13 FAILURE IN FAMILY BUSINESS COACHING Randel S. Carlock and Elizabeth Florent-Treacy FAMILY BUSINESS COACHING: WHAT IS FAILURE AND WHAT IS SUCCESS? THE COACH'S EXPERIENCE OF FAILURE A FAMILY BUSINESS COACHING FAILURE? 198 199 203 205 ALBERTSON'S COACHING AUTOPSY LEARNING FROM FAILURE 211 213 14 COACHING FOR WORK-LIFE BALANCE Katty Marmenout WORK-LIFE BALANCE REDEFINED JUGGLING WITH MULTIPLE ROLES AND IDENTITIES COMPETING DEMANDS AND COPING STRATEGIES FEELING IMBALANCED SELF-LEADERSHIP ENERGY MANAGEMENT CONCLUDING THOUGHTS 217 218 218 220 222 223 226 227 15 CULTURAL DIVERSITY IN GLOBAL LEADERSHIP--GROUP EXECUTIVE COACHING IN ASIA Jacki Nicholas and Katherine Twaddell GLOBAL OVERVIEW OF GROUP EXECUTIVE COACHING DIVERSITY VERSUS HOMOGENEITY THE IMPACT OF DIVERSITY AND HOMOGENEITY IN GEC SETTING THE STAGE WITH A DIVERSE COACHING GROUP HOW CULTURAL DIVERSITY PLAYS OUT IN GROUP EXECUTIVE COACHING ADVANTAGES OF CULTURAL DIVERSITY DISADVANTAGES OF CULTURAL DIVERSITY CULTURAL DIVERSITY IN 360-DEGREE FEEDBACK OBSERVATIONS FROM THE FIELD IN ASIA EVALUATING GEC EFFECTIVENESS CONCLUSION 228 228 230 231 233 234 234 235 237 239 241 242 CONCLUSION: TURNING THE COACHING KALEIDOSCOPE Manfred F. R. Kets de Vries, Elizabeth Florent-Treacy, Konstantin Korotov, and Laura Guillén BRINGING THE INDIVIDUAL BACK INTO THE ORGANIZATION DEVELOPING PEOPLE WHO DEVELOP PEOPLE AUTHENTIC COACHING FOR AUTHENTIZOTIC ORGANIZATIONS Index 245 246 248 250 254