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Interaction between cognition and emotion on processes of strategic renewal

Author: Huy, Quy Nguyen INSEAD Area: StrategyIn: Academy of Management Proceedings, 2009 Language: EnglishDescription: p. 1-6.Type of document: INSEAD ArticleNote: Please ask us for this itemAbstract: We theorize on how cognition and emotion interact with each other to impact various organizational processes that are central to strategic renewal through the proposed concept of team emotional tones - defined as teams' dominant emotional states toward particular events. We propose ways in which firm leaders can create team emotional tones that involve appraisals of reduced uncertainty in work interactions and coping ability (e.g., calmness, agentic disappointment) in order to help the competence modification process; team emotional tones that involve appraisals of novelty-complexity and coping ability (e.g., interest, frustration) to help the competence definition process; and team emotional tones that involve appraisals of future achievement of valued goals and coping ability (e.g., hope, agentic fear) to help the competence deployment process. Finally, we link our model to the literature on dynamic capability.
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We theorize on how cognition and emotion interact with each other to impact various organizational processes that are central to strategic renewal through the proposed concept of team emotional tones - defined as teams' dominant emotional states toward particular events. We propose ways in which firm leaders can create team emotional tones that involve appraisals of reduced uncertainty in work interactions and coping ability (e.g., calmness, agentic disappointment) in order to help the competence modification process; team emotional tones that involve appraisals of novelty-complexity and coping ability (e.g., interest, frustration) to help the competence definition process; and team emotional tones that involve appraisals of future achievement of valued goals and coping ability (e.g., hope, agentic fear) to help the competence deployment process. Finally, we link our model to the literature on dynamic capability.

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