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The Real business of IT: how CIOs create and communicate business value

Author: Hunter, Richard ; Westerman, George Corporate author: Gartner, Inc. Series: Gartner ; Harvard Business Press seriesPublisher: Harvard Business Press, 2009.Language: EnglishDescription: 218 p. : Graphs ; 24 cm.ISBN: 9781422147610Type of document: BookBibliography/Index: Includes bibliographical references and index
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Item type Current location Collection Call number Status Date due Barcode Item holds
Book Europe Campus
Main Collection
Print HD30.2 .H86 2009
(Browse shelf)
Available 001271898
Total holds: 0

Includes bibliographical references and index


The Real Business of IT How CIOs Create and Communicate Value Contents Acknowledgments Introduction xi xv ONE Take the Road to IT Value the Value Traps Value for Money the Virtuous Cycle 1 17 41 77 95 119 TWO Avoid THREE Show FOUR Master FIVE Find SIX the Sources of New Value Assess and Select IT Investments Transparently Technology, Business Processes, SEVEN Integrate and Organizational Change EIGHT Measure NINE The 139 155 173 195 the Value Delivered CIO-plus Never Been a Better Time to Be a CIO TEN There's Notes Index About the Authors 201 211 217

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