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Chasing the rabbit: how market leaders outdistance the competition and how great companies can catch up and win

Author: Spear, Steven J. Publisher: McGraw-Hill, 2009.Language: EnglishDescription: 404 p. : Ill. ; 24 cm.ISBN: 9780071499880Type of document: BookBibliography/Index: Includes bibliographical references and index
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Item type Current location Collection Call number Status Date due Barcode Item holds
Book Europe Campus
Main Collection
Print HD6954.5 .S74 2009
(Browse shelf)
001271461
Available 001271461
Total holds: 0

Includes bibliographical references and index

Digitized

Chasing the Rabbit How Market Leaders Outdistance the Competition and How Great Companies Can Catch Up and Win Contents FOREWORD PREFACE ACKNOWLEDGMENTS vii xvii xxiii CHAPTER 1 1 GETTING TO THE FRONT OF THE PACK CHAPTER 2 33 COMPLEXITY: THE GOOD NEWS AND THE BAD NEWS CHAPTER 3 45 HOW COMPLEX SYSTEMS FAIL CHAPTER 4 87 HOW COMPLEX SYSTEMS SUCCEED CHAPTER 5 109 HIGH VELOCITY UNDER THE SEA, IN THE AIR, AND ON THE WEB CHAPTER 6 155 CAPABILITY 1: SYSTEM DESIGN AND OPERATION CHAPTER 7 193 CAPABILITY 2: PROBLEM SOLVING AND IMPROVEMENT CHAPTER 8 225 CAPABILITY 3: KNOWLEDGE SHARING CHAPTER 9 263 CAPABILITY 4: DEVELOPING HIGH-VELOCITY SKILLS IN OTHERS CHAPTER 10 295 HIGH-VELOCITY CRISIS RECOVERY CHAPTER 11 323 CREATING HIGH-VELOCITY HEALTH-CARE ORGANIZATIONS CHAPTER 12 357 365 375 393 CONCLUSION REFERENCES NOTES INDEX

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