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What we know about emotional intelligence: how it affects learning, work, relationships and our mental health

Author: Zeidner, Moshe ; Matthews, Gerald ; Roberts, Richard D.Publisher: MIT Press, 2009.Language: EnglishDescription: 441 p. : Graphs/Ill./Photos ; 24cm.ISBN: 9780262012607Type of document: BookBibliography/Index: Includes bibliographical references and index and glossary
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Item type Current location Collection Call number Status Date due Barcode Item holds
Book Europe Campus
Main Collection
Print BF576 .Z45 2009
(Browse shelf)
Available 001266733
Total holds: 0

Includes bibliographical references and index and glossary


What We Know About Emotional Intelligence How It Affects Learning Work, Relationships, and Our Mental Health Contents Foreword by James Averill Preface xi Acknowledgments xvii I 1 II 2 3 4 III 5 6 7 IV 8 9 10 11 V 12 ix INTRODUCING ... EMOTIONAL INTELLIGENCE Emotional Intelligence: Mapping out the Terrain 3 EMOTIONAL INTELLIGENCE: A NEW CONSTRUCT? Measure for Emotional Intelligence Measures 37 The Intelligence in Emotional Intelligence 67 The Personality in Emotional Intelligence 103 EMOTIONAL INTELLIGENCE OBSERVED Developing Emotional Intelligence: From Birth to Earth 141 How Social Is Emotional Intelligence? 169 Grace under Pressure: Emotional Intelligence, Stress, and Coping 203 EMOTIONAL INTELLIGENCE IN ACTION Schooling Emotional Intelligence 225 Work and Emotional Intelligence 253 Emotional Intelligence and the Toxic Work Environment 283 Emotional Intelligence in the Clinic 305 EMOTIONAL INTELLIGENCE ... REVISITED Emotional Intelligence: Known, Unknown, and Future Directions 341 Glossary of Terms References Illustration Credits Index 427 375 389 425

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