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Developing management skills

Author: Whetten, David A. ; Cameron, Kim S.Publisher: Prentice Hall, 2011.Edition: 8th ed.Language: EnglishDescription: 720 p. : Graphs ; 26 cm.ISBN: 9780136121008Type of document: BookBibliography/Index: Includes bibliographical references and index and glossary
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Includes bibliographical references and index and glossary


Developing Management Skills Brief table of Contents Preface xvii Introduction 1 PART I PERSONAL SKILLS 44 1 Developing Self-Awareness 45 2 Managing Personal Stress 105 3 Solving Problems Analytically and Creatively 167 PART II INTERPERSONAL SKILLS 232 4 Building Relationships by Communicating Supportively 233 5 Gaining Power and Influence 279 6 Motivating Others 323 7 Managing Conflict 373 PART III GROUP SKILLS 438 8 Empowering and Delegating 439 9 Building Effective Teams and Teamwork 489 10 Leading Positive Change 533 PART IV SPECIFIC COMMUNICATION SKILLS 590 Supplement A Making Oral and Written Presentations 591 Supplement B Conducting Interviews 619 Supplement C Conducting Meetings 651 Appendix I Glossary 673 Appendix II References 683 Name Index 705 Subject Index 709 Combined Index 713

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