Saint George hospital university medical center in Beirut
Author: Hourani, Hala ; Chick, StephenINSEAD Area: Technology and Operations ManagementPublisher: Fontainebleau : INSEAD Social Innovation Centre (ISIC) 2009.Language: EnglishDescription: 26 p.Type of document: INSEAD CaseNote: Latest version available via https://publishing.insead.eduAbstract: St George Hospital in Beirut, Lebanon, is a non-profit organisation offering state-of-the-art medical care and continuous education, with a vision of delivering cost-effective healthcare that exceeds the expectations of our clients, encourages innovation and promotes an exceptional workplace. The case documents a physical capacity expansion and quality and process improvements.Pedagogical Objectives: The case was designed for process and operations management or service management programmes. It illustrates a significant capacity expansion, quality initiatives targeted toward outcome quality, patient satisfaction and staff satisfaction and process flow improvement. The implementation of these changes is documented.| Item type | Current location | Collection | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
|
Asia Campus Archives | Consultation only | |||||
|
|
Europe Campus INSEAD Publications Display | Consultation only | BC008936 |
Latest version available via <a href=https://publishing.insead.edu>https://publishing.insead.edu</a>
St George Hospital in Beirut, Lebanon, is a non-profit organisation offering state-of-the-art medical care and continuous education, with a vision of delivering cost-effective healthcare that exceeds the expectations of our clients, encourages innovation and promotes an exceptional workplace. The case documents a physical capacity expansion and quality and process improvements.
The case was designed for process and operations management or service management programmes. It illustrates a significant capacity expansion, quality initiatives targeted toward outcome quality, patient satisfaction and staff satisfaction and process flow improvement. The implementation of these changes is documented.
There are no comments for this item.