INSEAD Library

Includes bibliographical references

Digitized

Reading Book for Human Relations Training Table of Contents Acknowledgments ......................................................................................................................... ix Diane M Porter Foreword ..................................................................................................................................... xiii David L. Bradford Section 1: Introduction and Background 1.1 About the Work...........................................................................................................................3 Alfred L. Cooke 1.2 History of NTL: A Story Worth Sharing ................................................................................... 7 Warren B. Clayton and Donna G. Lucas Section 2: Communications 2.1 When and Where We Enter: What People Bring to T Groups ................................................ 13 Rita J. Andrews and Judith A. Leibowitz 2.2 Communication Filtering (The Unconscious Process) ............................................................ 17 Freeman Barnes 2.3 Diversity Perspectives in Human Relations Training .............................................................. 21 Patricia Bidol-Padva and Howard K. Jackson 2.4 Getting the Right People to Talk to Each Other ...................................................................... 25 Alfred L. Cooke 2.5 Forget the Advice, Why Not Give Some Real Help? .............................................................. 29 George A. Ford 2.6 Five Levels of Interpersonal Communication: A Model That Works Across Cultures ..................................................................................................................... 31 Richard P. Francisco 2.7 Straight Talk: A Norm-Changing Intervention ........................................................................41 Kaleel Jamison 2.8 The Circular Process of Social Interaction .............................................................................. 47 Ronald Li ppitt 2.9 The Johari Window: A Graphic Model of Awareness in Interpersonal Relations .................. 51 Joseph Luft 2.10 Listening ................................................................................................................................. 55 Joseph Luft 2.11 Listening With Empathy: Taking the Other Person's Perspective ......................................... 57 Donald W. McCormick 2.12 Self-Disclosure in the Face of Difference............................................................................... 61 Mary Lou Michael 2.13 Opening the Johari Window ................................................................................................... 65 Frederick A. Miller 2.14 Feedback: An Educational Opportunity ................................................................................. 71 Edith Whiffield Seashore 2.15 Interpersonal Communication in a T Group: Gateways and Barriers .................................... 77 Srinivasan Umapathy Section 3: Diversity 3.1 Being the Only .......................................................................................................................... 83 Rita J. Andrews 3.2 Leaming About My Racism ..................................................................................................... 87 Nancy L. Brown 3.3 T Group in an Intercultural Setting: Issues, Challenges and Complexities ............................. 89 Lee Butler, Argentine Saunders Craig and Edwin E. Oison 3.4 Garden-Variety White Fear: It's Getting in the Way ............................................................... 93 Tom Finn 3.5 Intemalized Oppression: The Enemy Within ........................................................................... 97 Beverly R. Fletcher 3.6 Cultural Assumptions in Cross-Cultural Relations ................................................................ 103 Susan M Gallant 3.7 Diversity and T Group Development: Reaping the Benefits ................................................. 111 Claire B. Halverson and Guillermo Cuéllar 3.8 Çlass: The Unmentionable Difference in T Groups ............................................................... 117 Evangelina Hoivino 3.9 I'm a Straight White Guy--So What's Diversity Got to Do With Me? ................................. 121 Kilt Hopkins 3.10 "OHMYGOD, Do I Really Have to Deal With This Issue?!": The Gift of Sexual Orientation ............................................................................................ 127 Mitchell Karp and Beverly R. Fletcher 3.11 Group Member Diversity and Group Process ...................................................................... 133 Kate Kirkham 3.12 Cultural Diversity: Social Justice or Individual Differences9.............................................. 139 Frederick A. Miller 3.13 On Being in the Privileged Position: Things My Parents Couldn't Teach Me......................143 Ted Tschudy Section 4: Conflict 4.1 The Significance of Human Conflict......................................................................................151 Kenneth D. Benne 4.2 Flee, Fight or Fix: Managing Interpersonal Conflict ............................................................ 155 Patricia A. Parham and Juliann Spoth 4.3 Managing Conflict for Effective Interpersonal Relations .....................................................163 Roger A. Ritvo and Miriam M Ritvo Section 5: Re-Entry 5.1 Re-Entry, or You Can Go Home Again--Appropriately ......................................................169 Kathy M Lippert 5.2 Going Forward .......................................................................................................................173 Frederick A. Miller 5.3 The Learning's in the Flight, But the Payoff s in the Landing .............................................. 177 Lawrence C. Porter Section 6: History and Background of Laboratory Education 6.1 Perspectives on the T Group and Laboratory Learning ........................................................ 183 Robert T. Golembiewski Section 7: Self-Awareness 7.1 Choosing Between Change and Resistance to Change.......................................................... 191 Michael Brazzel 7.2 Perception .............................................................................................................................. 193 Alfred L. Cooke 7.3 Empathy: A Powerful Skill That Can Be Developed ............................................................199 Robert J. Gaarder 7.4 Making the Choice to Live Full-Time ...................................................................................205 Bernard Mohr 7.5 The Learning Journal..............................................................................................................209 Margaret James Neill 7.6 Human Interaction With Integrity ......................................................................................... 213 Edwin E. Oison 7.7 The Learning Journal: Some Mechanics ............................................................................... 217 Lawrence C. Porter 7.8 Learning to Love Your Core of Rot ...................................................................................... 219 Charles N. Seashore with Henry W. Malcolm 7.9 Self-Awareness: An Essential Element Underlying Leadership Effectiveness .................... 221 Bob Tannenbaum 7.10 Self-Empowerment, Awareness and Choice........................................................................ 223 Patricia D. Williams Section 8: Support Systems 8.1 Developing and Using Personal Support Systems ................................................................ 229 Charles N. Seashore Section 9: Group Dynamics 9.1 The Father of South Africa' s Black Consciousness Movement and the T Group Experience ...................................................................................................... 235 Argentine Saunders Craig 9.2 The Shadow Side of Groups: Transference Applied to Groups.............................................237 Sandra Marea Folzer 9.3 Dialogue Groups and T Groups: Seeking Common Ground .................................................241 Barbara Greig 9.4 Individual, Interpersonal and Group Awareness of T Group Work ......................................245 Brenda B. Jones 9.5 Taking the Mystery Out of Group Behavior: An Energy Flow Model.................................. 247 Donald C. Klein 9.6 Covert Processes: A Look at the Hidden Dimensions of Group Dynamics ..........................251 Robert J. Marshak and Judith H. Katz 9.7 The T Group Journey: Learning Through Adapting, Coping and Renewing ........................259 Kurt Motamedi and Susan Nero 9.8 What to Observe in a Group .................................................................................................. 267 Edgar H. Schein 9.9 What Is a T Group?................................................................................................................ 271 Charles N. Seashore 9.10 T Groups: Some Guidelines for Success ............................................................................. 273 Morley Segal and Barbara Greig 9.11 An Introduction to T Group Dynamics ................................................................................275 Al Templeton 9.12 The Power of Imagining Positively: T Group Possibilities .................................................279 Jane Magruder Watkins, Cathy Royal and Walt Hopkins 9.13 The Group: Opportunity and Reality ...................................................................................283 Richard C. Weber Section 10: Laboratory Learning, Experiential Learning and Building Learning Communities 10.1 Conditions for Laboratory Learning ....................................................................................291 10.2 Some Shortcuts to Laboratory Learning.............................................................................. 293 Nancy L. Brown 10.3 Experiential Learning Cycle ................................................................................................295 Jim Henkelman-Bahn 10.4 My Learnings Journal: Seven Learnings About Journaling................................................. 301 Wall Hopkins 10.5 Yes, But Is This Experience Real? ...................................................................................... 305 Morley Segal 10.6 Creating Inclusive Learning Communities ..........................................................................307 Ilene C. Wasserman and Richard F. Doran Contributors ......................................................................... 313