Inspire! Why customers come back
Author: Champy, Jim Publisher: Financial Times, 2009.Language: EnglishDescription: 176 p. ; 23 cm.ISBN: 9780131361881Type of document: BookBibliography/Index: Includes indexItem type | Current location | Collection | Call number | Status | Date due | Barcode | Item holds |
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Asia Campus Main Collection |
HF5415 .C43 2009
(Browse shelf) 900198370 |
Available | 900198370 |
Includes index
Digitized
Inspire Why Customers Come Back Contents Introduction Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Chapter 8 Chapter g From Tired to Inspired What Could Be More Inspiring What Could Be More Inspiring with Economy? What Could Be More Inspiring Channel? 56 What Could Be More Inspiring Complexity? What Could Be More Inspiring What Could Be More Inspiring Own Customer? What Could Be More Inspiring Customers? What Could Be More Inspiring Cool and Sport? 2 6 22 38 Than a Trusted Than Simplifying Than Honesty? Than Being Your Than Enthusiastic 122 Than the Melding of 138 152 156 74 90 108 Than a Crusade? Than Convenience Epilogue Index
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