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Last mile vehicle fleet management in humanitarian operations: a case-based approach

Author: Pedraza Martinez, Alfonso ; Stapleton, Orla ; Van Wassenhove, Luk N.INSEAD Area: Technology and Operations Management Series: Working Paper ; 2009/39/TOM/ISIC Publisher: Fontainebleau : INSEAD Social Innovation Centre (ISIC) 2009.Language: EnglishType of document: INSEAD Working PaperAbstract: Four-wheel drive vehicles are the most widely used last-mile distribution asset in humanitarian field operations. The total fleet size of 4x4 vehicles in large international humanitarian organizations is estimated between 70,000 and 80,000 units. Cost is an issue: transportation is the second largest cost to humanitarian operations after personnel. By using a multiple case research design, we study last-mile vehicle fleet management in four large international organizations: the International Committee of the Red Cross, the International Federation of Red Cross and Red Crescent Societies, the World Food Programme and World Vision International. Our field research includes more than 40 interviews at headquarters, regional and national level in Africa, the Middle East and Europe. We provide a detailed description of centralized, hybrid and decentralized humanitarian fleet management models. We also identify the main factors affecting last-mile vehicle fleet management and its impact on last-mile distribution. Our field work contributes to a better understanding of transportation management in humanitarian operations. Next title: Field vehicle fleet management in humanitarian operations: a case-based approach (RV of 2009/39/TOM/ISIC) - Pedraza Martinez, Alfonso;Stapleton, Orl - 2010 - INSEAD Working Paper
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INSEAD Working Paper Asia Campus
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INSEAD Working Paper Europe Campus
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Four-wheel drive vehicles are the most widely used last-mile distribution asset in humanitarian field operations. The total fleet size of 4x4 vehicles in large international humanitarian organizations is estimated between 70,000 and 80,000 units. Cost is an issue: transportation is the second largest cost to humanitarian operations after personnel. By using a multiple case research design, we study last-mile vehicle fleet management in four large international organizations: the International Committee of the Red Cross, the International Federation of Red Cross and Red Crescent Societies, the World Food Programme and World Vision International. Our field research includes more than 40 interviews at headquarters, regional and national level in Africa, the Middle East and Europe. We provide a detailed description of centralized, hybrid and decentralized humanitarian fleet management models. We also identify the main factors affecting last-mile vehicle fleet management and its impact on last-mile distribution. Our field work contributes to a better understanding of transportation management in humanitarian operations.

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