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The practice of adaptive leadership: tools and tactics for changing your organization and the world

Author: Heifetz, Ronald ; Grashow, Alexander ; Linsky, MartyPublisher: Harvard Business Press, 2009.Language: EnglishDescription: 326 p. ; 24 cm.ISBN: 9781422105764 ; 9781422131022 (ebook)Type of document: Book Online Access: Click here Note: Doriot: for 2018-2019 coursesBibliography/Index: Includes bibliographical references and index and glossary
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Book Asia Campus
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Book Europe Campus
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Doriot: for 2018-2019 courses

Includes bibliographical references and index and glossary

Digitized

The Practice of Adaptive Leadership Tools and Tactics for Changing Your Organization and the World Contents Preface xi Acknowledgments xv Part One: Introduction: Purpose and Possibility 1. How to Use This Book Overview 8 Adaptive Challenges and Adaptive Capacity 10 5 2. The Theory Behind the Practice The Illusion of the Broken System 17 Distinguishing Technical Problems from Adaptive Challenges 19 Distinguishing Leadership from Authority 23 Living in the Disequilibrium 28 Observe, Interpret, Intervene 32 Experiment and Take Smart Risks Smartly 36 Engage Above and Below the Neck 37 Connect to Purpose 38 13 3. Before You Begin Don't Do It Alone 41 Live Life as a Leadership Laboratory 42 Resist the Leap to Action 44 Discover the Joy of Making Hard Choices 45 41 Part Two: Diagnose the System 4. Diagnose the System The Elegance and Tenacity of the Status Quo 49 Discover Structural Implications 54 49 Surface Cultural Norms and Forces 57 Recognize Default Interpretations and Behavíor 63 5. Diagnose the Adaptive Challenge Determine the Technical and Adaptive Elements 70 Listen to the Song Beneath the Words 76 Four Adaptive Challenge Archetypes 77 69 6. Diagnose the Political Landscape Uncover Values Driving Behavior 91 Acknowledge Loyalties 93 Name the Losses at Risk 96 Realize Hidden Alliances 97 89 7. Qualities of an Adaptive Organization Name the Elephants in the Room 102 Share Responsibility for the Organization's Future 103 Value Independent Judgment 103 Build Leadership Capacity 104 Institutionalize Reflection and Continuous Learning 105 101 Part Three: Mobilize the System 8. Make Interpretations Notice When People Are Moving Toward the Left Side of the Chart 116 Reframe the Group's Default Interpretations 118 Generate Multiple Interpretations 120 Audition Your Ideas 122 Generate a Diversity of Interpretations 122 113 9. Design Effective Interventions Step 1: Get on the Balcony 126 Step 2: Determine the Ripeness of the Issue in the System 126 Step 3: Ask, Who Am I in This Picture? 128 Step 4: Think Hard Mout Your Framing 128 Step 5: Hold Steady 129 Step 6: Analyze the Factìons That Begin to Emerge 130 Step 7: Keep the Work at the Center of People's Attention 130 125 10. Act Politically Expand Your Informai Authority 133 Find Allies 136 Stay Connected to the Opposition 138 Manage Authority Figures 142 Take Responsibility for Casualties 144 Protect and Engage the Voices of Dissent 145 133 11. Orchestrate Conflict Create a Holding Environment 155 Select Participants 158 Regulate the Heat 159 Give the Work Back 161 149 12. Build an Adaptive Culture Make Naming Elephants the Norm 166 Nurture Shared Responsibility for the Organization 168 Encourage Independ ent Judgment 169 Develop Leadership Capacity 170 Institutionalize Reflection and Continuous Learning 171 165 Part Four: See Yourself as a System 13. See Yourself as a System Your Many Identities 182 181 14. Identify Your Loyalties Prioritize Your Loyalties 189 Name Your Unspeakable Loyalties 191 187 15. Know Your Tuning Know Your Triggers 200 Hungers and Carrying Water 201 195 16. Broaden Your Bandwidth Discover Your Tolerances 206 205 209 17. Understand Your Roles What Roles Do You Play? 210 Identify Your Scope of Authority 215 18. Articulate Your Purposes Prioritize Your Purposes 225 Story You Tell Yourself 228 221 The Part Five: Deploy Yourself 19. Stay Connected to Your Purposes Negotiate the Ethics of Leadership and Purpose 233 Keep Purposes Alive 236 Negotiate Your Purposes 239 Integrate Your Ambitions and Aspirations 242 Avoid Common Traps 244 233 20. Engage Courageously Get Past the Past 247 Lean Into Your Incompetence 252 Fall in Love with Tough Decisíons 255 Get Permission to Fail 258 Build the Stomach for the Journey 260 247 21. Inspire People Be with Your Audience 264 Speak from the Heart 269 263 22. Run Experìments Take More Risks 280 Exceed Your Authority 282 Turn Up the Heat 284 Name Your Piece of the Mess 286 Dísplay Your Own Incompetence 287 277 23. Thrive Grow Your Personal Support Network 289 Create a Personal Holding Environment 292 Renew Yourself 295 289 Notes 299 Glossary 303 Index 309 About the Authors 325

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