Normal view MARC view

Getting past no: negotiating in difficult situations

Author: Ury, William Publisher: Bantam Books, 1993.Edition: Revised ed. (reissued in 2007)Language: EnglishDescription: 189 p. ; 21 cm.ISBN: 9780553371314Type of document: BookNote: Doriot: for 2019-2020 coursesBibliography/Index: Includes bibliographical references
Tags: No tags from this library for this title. Log in to add tags.
Item type Current location Collection Call number Status Date due Barcode Item holds
Book Asia Campus
Textbook Collection
Print BF637 .N4 U79 1993
(Browse shelf)
900195843
Consultation only 900195843
Book (short loan) Asia Campus
Textbook Collection
Print BF637 .N4 U79 1993
(Browse shelf)
900195867
In process 900195867
Book (short loan) Asia Campus
Textbook Collection
Print BF637 .N4 U79 1993
(Browse shelf)
900035886
Available 900035886
Book Europe Campus
Textbook Collection
Print BF637 .N4 U79 1993
(Browse shelf)
001161557
Consultation only 001161557
Book (short loan) Europe Campus
Textbook Collection
Print BF637 .N4 U79 1993
(Browse shelf)
001219181
Available 001219181
Book (short loan) Europe Campus
Textbook Collection
Print BF637 .N4 U79 1993
(Browse shelf)
001219199
Available 001219199
Book Europe Campus
Best Sellers Display
Print BF637 .N4 U79 1993
(Browse shelf)
001219207
Available 001219207
Book Middle East Campus
Main Collection
Print BF637 .N4 U79 1993
(Browse shelf)
500002122
Available 500002122
Total holds: 0

Doriot: for 2019-2020 courses

Includes bibliographical references

Digitized

Getting Past No Negotiating in Difficult Situations Contents Author's Note, Fifteen Years Later Acknowledgments I xiii ix GETTING READY Overview: BREAKING'THROUGH BARRIERS TO COOPERATION Prologue: PREPARE, PREPARE, PREPARE USING THE BREAKTHROUGH STRATEGY 1. Don't React: GO TO THE BALCONY 2. Don't Argue: STEP TO THEIR SIDE 3. Don't Reject: REFRAME 4. Don't Push: BUILD THEM A GOLDEN BRIDGE 5. Don't Escalate: USE POWER TO EDUCATE TURNING ADVERSARIES INTO PARTNERS Conclusion: TURNING ADVERSARIES INTO PARTNERS Appendix: PREPARATION WORKSHEET Analytical Table of Contents End Notes 3 15 31 52 76 105 130 159 173 175 183 II III

There are no comments for this item.

Log in to your account to post a comment.
Koha 18.11 - INSEAD Catalogue
Home | Contact Us | What's Koha?