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Don't just do something, sit there: an introduction to non-directive coaching

Author: Thomson, Bob Series: Chandos business and management series Publisher: Chandos Publishing, 2009.Language: EnglishDescription: 187 p. : Ill. ; 24 cm.ISBN: 1843344297Type of document: BookBibliography/Index: Includes bibliographical references and index
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Item type Current location Collection Call number Status Date due Barcode Item holds
Book Europe Campus
Main Collection
Print HD6958 .S8 T46 2009
(Browse shelf)
001248623
Available 001248623
Total holds: 0

Includes bibliographical references and index

Digitized

Don't Just Do Something, Sit There An introduction to non-directive coaching Contents List of figures and tables About the author Preface 1. What is non-directive coaching? Introduction Silent coaching Ideas arising from the silent coaching exercise Defining coaching Directive and non-directive behaviours Directive and non-directive approaches Coaching or mentoring? Awareness and responsibility 2 Listening Introduction Levels of listening Listening with the head, the heart and the gut Silence Active, attentive listening Why listening is so important Listening and being non-directive 3 Questioning Introduction Listening and questioning xv xvii xix 1 1 1 4 6 8 11 13 15 17 17 18 22 25 26 27 28 31 31 31 Open and closed questions Crisp questions Other types of question Reframing Leading questions Incisive questions What do you do when you don't know what question to ask? Questioning and being non-directive 4 Playing back Introduction Three ways of playing back to the client Using the client's exact words Managing the conversation Communicating empathic understanding Taking notes 5 Becoming a capable coach Introduction Learning from experience Coaching trios Modifying the GROW model Practice clients Journalling Supervision Coaching qualifications Going round the learning cycle 6 Directive and non-directive coaching Introduction The directive to non-directive spectrum 33 36 37 38 39 40 42 43 45 45 45 47 47 49 50 53 53 53 55 57 59 61 62 64 65 67 67 68 Giving advice, making suggestions and offering feedback The skilled helper Advice on giving advice Providing information Advice and solutions from a line manager Coaching versus mentoring Are awareness and responsibility enough? Some evidence 7 Ethical and other issues in coaching Introduction The EMCC code of ethics A code of ethics Two-way contracting Three-way contracting: who is the client? Evaluation Keeping notes and records Supervision 8 Tools you might use In coaching Introduction Rich pictures Sorting cards Writing a letter The empty chair Psychometric tools 360-degree feedback 9 Coaching as a line manager Introduction Similarities 69 72 73 75 76 78 79 80 83 83 83 84 86 87 90 91 94 95 95 95 98 100 101 102 104 109 109 109 Differences The coaching dance Coaching in the hurly burly Coaching a team A coaching culture Servant-leadership 10 Metaphor and clean language Introduction Metaphor Clean language and symbolic modelling Using metaphor and clean language in coaching 11 Psychological bases of coaching Introduction The three schools of Western psychology Transactional analysis Psychosynthesis A community of selves Applying these ideas in coaching 12 The foundations of a non-directive approach Introduction Carl Rogers and the person-centred approach Carl Rogers' three conditions for effective facilitation Tim Gallwey and the inner game Two equations Rogers and Gallwey 13 The inner game of coaching Introduction Preparing for a coaching session Interference during a coaching session Potential and Self Two 110 112 114 118 119 120 125 125 125 129 133 137 137 137 139 144 146 148 151 151 151 153 154 158 159 161 161 162 164 168 14 Becoming an even more capable coach Introduction Some questions for you Some things I am taking from writing the book Some questions for me Bibliography Index 173 173 173 174 175 177 183

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