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Strategic six sigma: best practices from the executive suite

Author: Smith, Dick ; Blakeslee, Jerry ; Koonce, RichardPublisher: Wiley, 2002.Language: EnglishDescription: 310 p. : Ill. ; 24 cm.ISBN: 0471232947Type of document: BookBibliography/Index: Includes bibliographical references and index
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Item type Current location Collection Call number Status Date due Barcode Item holds
Book Europe Campus
Main Collection
Print TS156 .S65 2002
(Browse shelf)
Available 001265644
Total holds: 0

Includes bibliographical references and index


Strategic Six Sigma Best Practices From The Executive Suite Contents Acknowledgments Introduction: From Factory Floor to Executive Suite: The Emergence of Strategic Six Sigma as a Business and Leadership Imperative Chapter 1 Strategic Six Sigma: Current and Emerging Applications Chapter 2 Rocky Road or Trajectory of Transformation? What Makes Strategic Six Sigma Efforts Successful? Chapter 3 Develop a Committed Team of Leaders to Drive Strategic Six Sigma Initiatives Chapter 4 Incorporate Strategic Six Sigma Thinking and Best Practices into Your Company's Strategy Planning and Deployment Process Chapter 5 Be in Touch with Customers and the Marketplace Chapter 6 Build a Business Process Framework to Sustain Strategic Six Sigma Efforts Chapter 7 Demand Quantifiable Results Chapter 8 Develop Incentives and Create Accountability Chapter 9 Success with Strategic Six Sigma Projects Requires Full-Time, Well-Trained Six Sigma Leaders ix xiii 1 39 65 93 119 149 173 201 221 Chapter 10 Why Training Is Critical to Making Strategic Six Sigma Initiatives Work Chapter 11 Sustaining Gains with Strategic Six Sigma over Time Afterword: Some Parting Thoughts Notes Credits Bibliography and Recommended Reading About the Authors Index 239 261 281 285 291 295 299 303

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