Normal view MARC view

Understanding organizational implications of change processes: a multimedia simulation approach

Author: Manzoni, Jean-François ; Angehrn, Albert A.INSEAD Area: Technology and Operations Management Series: Working Paper ; 96/82/CALT4 Publisher: Fontainebleau : INSEAD, 1996.Language: EnglishDescription: 24 p.Type of document: INSEAD Working Paper Online Access: Click here Abstract: Executive Information Systems (EIS), groupware and other types of computer-based information and communication systems are increasingly used in companies to support major change processes leading to the redesign of work processes, information flows, responsibilities for resource allocation, and decision making. However, the high failure rate in implementing such systems is an indication of the resistance to change normally encountered in organizations and the limited skills of IS managers in the domain of change management. The "EIS Simulation", a multimedia business simulation, has been successfully used to increase managerial awareness of the dynamics and the problems arising when implementing information systems which have important implications for work processes and power redistribution within companies. This paper illustrates the innovative design of this multimedia simulation and the broader pedagogical value of such an experiential learning approach.
Tags: No tags from this library for this title. Log in to add tags.
Item type Current location Collection Call number Status Date due Barcode Item holds
INSEAD Working Paper Digital Library
PDF Available BC008634
Total holds: 0

Executive Information Systems (EIS), groupware and other types of computer-based information and communication systems are increasingly used in companies to support major change processes leading to the redesign of work processes, information flows, responsibilities for resource allocation, and decision making. However, the high failure rate in implementing such systems is an indication of the resistance to change normally encountered in organizations and the limited skills of IS managers in the domain of change management. The "EIS Simulation", a multimedia business simulation, has been successfully used to increase managerial awareness of the dynamics and the problems arising when implementing information systems which have important implications for work processes and power redistribution within companies. This paper illustrates the innovative design of this multimedia simulation and the broader pedagogical value of such an experiential learning approach.

Digitized

There are no comments for this item.

Log in to your account to post a comment.
Koha 18.11 - INSEAD Catalogue
Home | Contact Us | What's Koha?