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E-learning 2.0: proven practices and emerging technologies to achieve results

Author: Rosen, Anita Publisher: AMACOM, 2009.Language: EnglishDescription: 236 p. : Ill. ; 24 cm.ISBN: 9780814410738Type of document: BookBibliography/Index: Includes index
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Item type Current location Collection Call number Status Date due Barcode Item holds
Book Asia Campus
Main Collection
Print LB1044.87 .R67 2009
(Browse shelf)
900194013
Available 900194013
Total holds: 0

Includes index

Digitized

e-Learning 2.0 Proven Practices and Emerging Technologies to Achieve Real Results Contents CHAPTER 1.0: The Business Calculations and Business Objectives of e-Learning 1 1.1 The Goal of Training 2 1.2 A Simple Example of Return-on-Investment (ROI) Calculations 4 1.3 How to Measure and Evaluate Training 6 Return on Investment 6 Setting the Goals to Reap the Rewards 6 1.4 Identifying Your Audience 9 Identify Learning Demographics 10 Identify the Learner Experience 12 1.5 Biggest Mistakes in Top-Down "Command" (CS) and Bottom-Up Implementations 12 Top-Down Mistakes 13 Case Study: Texas Department of Transportation 14 Bottom-Up Mistakes 15 1.6 Communications Within an Organization 17 1.7 Getting Buy-In from Trainers, Employees, and Subject Matter Experts 18 Case Study: National Semiconductor Corporation 19 1.8 Where e-Learning Fits In 22 Case Study: Hospital Liaison Committee of Jehovah's Witnesses in Leicester, United Kingdom 22 1.9 Checklist 23 e-Learning Strategies 27 2.1 Five Stages of Adopting New Technologies 28 Stage 1: Denial 29 Stage 2: Outsourcing 29 Stage 3: PowerPoint 31 Stage 4: Execution 31 Stage 5: Integration 32 CHAPTER 2.0: 2.2 2.3 2.4 2.5 2.6 2.7 CHAPTER 3.0: Five Developmental Stages of Web Sites 32 Denial 33 Outsourcing 33 PowerPoint 34 Execution 35 Integration 35 Five Developmental Stages of Web Courses 36 Denial 36 Outsourcing 37 PowerPoint 38 Execution 39 Integration 39 Fundamentals of Creating on the Web 40 A Simple and Clean User Interface: Less Is More 40 Access to Any Information Within Three Clicks 41 Support of Global and Local Navigation 41 No Bermuda Triangles 42 A Sticky or Ping-Pong Web Site 42 Rapid and Viewable Downloads 42 The Ability to Work on Any Screen And Browser 44 A "Look and Feel": "Branding" in Web Page Layout and Design 45 The Characteristics of Good e-Learning 46 Simple and Clean User Interface 46 Access to Any Information Within Three Clicks 46 Support of Global and Local Navigation 49 No Bermuda Triangles 51 Sticky or a Ping-Pong Web Site 51 Rapid Downloads 52 The Ability to Work on Any Screen and Browser 52 A "Look and Feel": "Branding" in Web Page Layout and Design 53 Current State of Web Courses 53 Trainers' Reluctance to Change 54 The Need for Feedback and Communication 54 Creator-Centric Solutions 55 False Starts 56 Checklist 57 Types of e-Learning 59 3.1 Types of e-Learning 60 Synchronous Training 60 Asynchronous Training 60 3.2 3.3 3.4 3.5 3.6 3.7 3.8 3.9 CHAPTER 4.0: A Comparison of Synchronous and Asynchronous Training 61 Who Benefits from Synchronous and Asynchronous Training 62 Creating Effective Synchronous e-Learning 64 Personal Skills Needed 64 Tools Needed 65 Difficulties to Overcome 66 Rapid and Traditional Asynchronous e-Learning 67 Rapid e-Learning 68 Traditional e-Learning 68 Projects That Are Best Suited for Traditional e-Learning 69 Projects That Are Best Suited for Rapid e-Learning 70 Content Best Suited for Rapid e-Learning: 72 Development Needs of Traditional Versus Rapid e-Learning Projects 74 Traditional e-Learning Needs 74 Rapid e-Learning Needs 75 What Traditional and Rapid e-Courses Look Like 79 The Traditional Course Look 80 The Rapid Course Look 82 Tools 82 Traditional e-Learning Tools 85 Rapid e-Learning Tools 86 Graphic and Simulation Tools 86 Synchronous e-Learning Tools 87 Checklist 87 Web 2.0 91 4.1 The Basics of Web 2.0 92 4.2 Application Services 93 4.3 The Long Tail 96 4.4 Mashups 98 4.5 Enlisting End Users to Add Value 98 4.6 "Intel Inside" 100 4.7 Providing Services Above the Level of a Single Device 102 Scalability 102 Format Specifications 103 Browsers 104 Viewing Devices 105 4.8 4.9 CHAPTER 5.0: Social Networking 106 Networking in the Business World 107 Networking Among Adults 107 Wikis 108 Checklist 109 Web 2.0 Technologies 111 5.1 Web 2.0 Technologies 112 5.2 Rich Site Summary (RSS) 112 5.3 Podcasts 114 5.4 Web Techniques 116 5.5 HyperText Markup Language (HTML) and Extensible Markup Language (XML) 119 HyperText Markup Language (HTML) 119 Extensible Markup Language (XML) 120 5.6 Web 3.0 123 Web 2.0 Trends for e-Learning 125 6. 1 Web trends and e-learning 2.0 126 Case Study: Knowledge Pills 126 6.2 Application Services 129 6.3 The Long Tail 129 Case Study: Devereux 131 6.4 Harnessing End Users to Add Value 132 6.5 Microcontent 133 6.6 Providing e-Learning Services Beyond the PC 134 When to Use Smartphones for e-Learning 135 Smartphone Limitations 136 Smartphone Screen Limitations 137 Formatting for the Smartphone 138 Testing on the Smartphone 138 Smartphone Connections and Operating Systems 139 Authoring for Smartphone e-Learning 141 Case Study: Granville Stephens 142 6.7 The "Intel Inside" Approach 143 6.8 New Technologies 144 6.9 What a 2.0 Course Looks Like 145 6.10 Checklist 146 Components of an Effective Course 147 7.1 Length of a Course 148 7.2 Layout and Course Organization 149 Level 1: Course 150 Level 2: Chapters 150 Level 3: Pages 152 CHAPTER 6.0: CHAPTER 7.0: 7.2 7.3 7.4 7.5 7.6 Chapter 8.0: Level 4: Subpages 154 Presentation Options for Content Pages 156 Tours 156 Step-by-Step 156 Self-Assessment 157 Simulations 158 Why Test Learners? 159 Certification Testing 161 Tips for Writing Test Questions 162 Test-Taking Tactics 162 Test-Taking Tools 163 Storing Answers 163 Types of Questions 163 Checklist 164 Graphics and Multimedia 167 8.1 Computer Graphics 168 8.2 Web Graphic Formats 168 GIF (Graphics Interchange Format) 169 PNG (Portable Network Graphics) 169 JPEG or JPG (Joint Photographic Experts Group) 170 8.3 Choosing File Formats for Web Graphics 170 Web Requirements 170 Downsizing Images 170 Digital Photographs 171 Stock Photographs 172 8.4 Basics of Copyright Law 173 8:5 Guidelines for Employing Graphics 174 8.6 Audio for Web Courses 177 8.7 Multimedia Recommendations 179 Videos 179 Case Study: Highline Public Schools 180 Flying Bullets 181 PowerPoint to Flash 181 8.8 Checklist 182 Standards and Integration 183 9.1 What You Need to Know About Standards and Integration 184 9.2 Aviation Industry Computer-Based Training Committee (AICC): A Practical Definition 185 Course Server Communication 185 Course Structure Definition 185 9.3 Sharable Content Object Reference Model (SCORM): A Practical Definition 186 SCORM V 1.2 187 SCORM 2004 188 CHAPTER 9.0: 9.4 9.5 9.6 9.7 9.8 9.9 CHAPTER 10.0: CHAPTER 11.0: APPENDIX: Sharable Content Object (SCO) 189 SCO Definitions and Design Limitations 190 Sharable and Reusable Content 190 Information Access Versus Course Creation 191 LMS Compatibility 192 The Fallacy of All-Purpose LMSs 193 The Behavior of e-Learning Courses 194 Selecting an LMS and Authoring Tool 194 Questions to Ask 196 The Meaning of Accessibility 198 Ensuring That Your Tools Meet Accessibility Requirements 199 Case Study: Blair and Associates 200 Screen Readers 201 Checklist 202 Conclusion: LMS/Tools with Good Implementation 205 Resources 209 Author Guide 211 Guidelines for Creating an Effective Web Course 211 Using Learning Objectives 212 Main Page 213 Chapter Title Pages 214 Bullet Pages 215 Tests 217 Glossary 218 Sample Course Content 218 Glossary 223 Index 227

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