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Strategic supply chain management: the five disciplines for top performance

Author: Cohen, Shoshanah ; Roussel, JosephPublisher: McGraw-Hill, 2005.Language: EnglishDescription: 316 p. : Graphs ; 24 cm.ISBN: 0071432175Type of document: BookBibliography/Index: Includes bibliographical references and index
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Item type Current location Collection Call number Status Date due Barcode Item holds
Book Europe Campus
Main Collection
Print HD38.5 .C64 2005
(Browse shelf)
Available 001264982
Total holds: 0

Includes bibliographical references and index


Strategic Supply Chain Management The Five Disciplines for Top Performance Contents Foreword by Gordon Stewart and Mike Aghajanian ix Acknowledgments xvii ELI LILLY PROFILE: Supporting Product Lifecycles with Supply Chain Management 1 Chapter 1 Core Discipline 1: View Your Supply Chain as a Strategic Asset 9 Five Key Configuration Components 10 Four Criteria of a Good Supply Chain Strategy 20 Next-Generation Strategy 36 AUTOLIV PROFILE: Applying Rocket Science to the Supply Chain 39 Chapter 2 Core Discipline 2: Develop an End-to-End Process Architecture 49 Four Tests of Supply Chain Architecture 50 Architectural Toolkits 66 Top Three Levels of the SCOR Model 70 Five Processes for End-to-End Supply Chain Management 78 Next-Generation Processes 88 AVON PROFILE: Calling on Customers Cost-Effectively 91 Chapter 3 Core Discipline 3: Design Your Organization for Performance 101 Organizational Change Is an Ongoing Process 102 Evolution of the Supply Chain Organization 108 Guiding Principles for Organizational Design 111 Gaining Respect for the Supply Chain Discipline 122 Next-Generation Organizational Design 128 OWENS CORNING PROFILE: Reorganizing for "a Bright Future" 131 Chapter 4 Core Discipline 4: Build the Right Collaborative Model 139 Collaboration Is a Spectrum 143 Finding the Right Place on the Spectrum 147 The Path to Successful Collaboration 148 Next-Generation Collaboration 164 U.S. DEPARTMENT OF DEFENSE PROFILE: Making the Tail Smaller and the Tooth Stronger 169 Chapter 5 Core Discipline 5: Use Metrics to Drive Business Success 185 Why Measure? 186 Managing Performance with Metrics 188 Which Metrics? 205 Case in Point: Performance Management at 3Com 210 Next-Generation Performance Management 213 GENERAL MOTORS PROFILE: Driving Customer Satisfaction 217 Chapter 6 A Roadmap to Change 229 Advanced Systems Aren't Enough 230 Characteristics of the Next Generation 232 Developing a Roadmap 236 SEAGATE TECHNOLOGY PROFILE: Real-Time Response to Demand 249 Appendix A: Source and Methodology for Benchmarking Data 259 Appendix B: The Supply Chain Maturity Model 273 Appendix C: Comparison of Characteristics for Levels 2 and Level 3 SCOR Metrics 279 Notes 301 Index 307

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