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Humanitarian logistics

Author: Tomasini, Rolando ; Van Wassenhove, Luk N.INSEAD Area: Technology and Operations Management Series: INSEAD business press series Publisher: Palgrave Macmillan, 2009.Language: EnglishDescription: 178 p. : Graphs/Ill. ; 24 cm.ISBN: 9780230205758Type of document: INSEAD BookOnline Access: Click here | Click hereBibliography/Index: Includes bibliographical references and indexAbstract: Imagine planning an event like the Olympics. Now imagine planning the same event but not knowing when or where it will take place, or how many will attend. This is what humanitarian logisticians are up against. Oversights result in serious consequences for the victims of disasters. So they have to get it right, fast. This book comprehensively covers the problems of humanitarian logistics.
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Includes bibliographical references and index

Imagine planning an event like the Olympics. Now imagine planning the same event but not knowing when or where it will take place, or how many will attend. This is what humanitarian logisticians are up against. Oversights result in serious consequences for the victims of disasters. So they have to get it right, fast. This book comprehensively covers the problems of humanitarian logistics.

Digitized

Humanitarian Logistics Contents Prologue x 1 LOGISTICS OF HUMANITARIAN AID INTRODUCTION FROM LOGISTICS TO SUPPLY CHAIN MANAGEMENT SUPPLY CHAIN MANAGEMENT SUPPLY CHAIN MANAGEMENT FUNDAMENTALS: FLOWS, DESIGN, AND MANAGEMENT QUALITY CHARACTERISTICS OF A HUMANITARIAN SUPPLY CHAIN SPEED OPPORTUNITIES FOR CROSS-LEARNING SHARING KNOWLEDGE BETWEEN THE PRIVATE AND THE HUMANITARIAN SECTOR CONCLUSION 1 1 1 2 4 9 11 12 15 16 2 HUMANITARIANISM INTRODUCTION NOT ALL THAT GLITTERS IS GOLD DEFINING "HUMANITARIAN" HUMANITARIAN SPACE CONFLICT CONNECTION THE HUMANITARIAN CHALLENGE CONCLUSION 17 17 17 20 25 27 29 38 3 PREPAREDNESS INTRODUCTION HURRICANE MITCH SUCCESSFUL RESPONSES ARE NOT IMPROVISED PREPAREDNESS CHALLENGES LOGISTICS BECOMES A CENTRAL FUNCTION FROM HURRICANE MITCH TO GUJARAT FIVE KEY BUILDING BLOCKS OF PREPAREDNESS 41 41 41 42 48 52 55 PREPAREDNESS STRATEGY DRIVES RESPONSE EFFECTIVENESS PUT AN END TO FIREFIGHTING CONCLUSION 58 59 64 4 COORDINATION INTRODUCTION THE NEED FOR COORDINATION LEVELS OF COORDINATION DISASTER LIFE CYCLE MATCHING THE LIFE CYCLE HUMANITARIAN COORDINATION: OBSTACLES TO OVERCOME CONCLUSION 65 65 66 74 80 82 84 87 5 INFORMATION MANAGEMENT INTRODUCTION ROLE OF INFORMATION MANAGEMENT VISIBILITY (PIPELINE) TRANSPARENCY (PROCESS) ACCOUNTABILITY (PARTIES/PERFORMANCE) BENEFITS OF ACCOUNTABILITY INFORMATION FLOWS CONCLUSION 89 89 90 91 94 96 99 102 113 6 KNOWLEDGE MANAGEMENT INTRODUCTION HOW IS KNOWLEDGE CREATED? KNOWLEDGE IS CREATED AND NEEDED AT DIFFERENT LEVELS KNOWING AHEAD OF TIME THEY KNOW THAT YOU DON'T KNOW WHAT THEY KNOW... AND IT WILL COST YOU BARRIERS TO KNOWLEDGE SHARING CONCLUSION 115 115 116 120 124 126 127 129 7 BUILDING A SUCCESSFUL PARTNERSHIP INTRODUCTION PRIVATE-HUMANITARIAN PARTNERSHIPS BUILDING LEARNING LABS FORMS OF CORPORATE SUPPORT FOR HUMANITARIAN ACTIVITIES CSR PARTNERSHIP CHALLENGES INVESTING IN PARTNERSHIPS: THE TNT-WFP CASE VALUE THROUGH LEARNING 131 131 131 134 137 139 146 156 LEARNING: A DIFFICULT PROCESS THAT NEEDS TO BE MANAGED PROACTIVELY BARRIERS TO EXCHANGE BEST PRACTICE CONCLUSION Epilogue Notes Index 156 160 163 165 169 175

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