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Small group decision making: communication and the group process

Author: Fisher, B. Aubrey Series: McGraw-Hill series in speech Publisher: McGraw-Hill, 1980.Edition: 2nd ed.Language: EnglishDescription: 355 p. : Graphs ; 24 cm.ISBN: 0070210918Type of document: BookBibliography/Index: Includes bibliographical references and index and glossary
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Item type Current location Collection Call number Status Date due Barcode Item holds
Book Europe Campus
Main Collection
Print HM131 .F57 1980
(Browse shelf)
001262230
Available 001262230
Total holds: 0

Includes bibliographical references and index and glossary

Digitized

Small Group Decision Making Communication and the Group Process Contents Preface Introduction What to Expect Conventional Wisdom: Barrier to Understanding Dangers of Conventional Wisdom Conventional Wisdom about Group Decision Making An Overview of the Book xi 1 4 6 7 7 9 13 15 16 16 17 19 22 24 27 CHAPTER 1 The Group Process "Process" Defined "Group" Defined A Smorgasbord of Definitions The Principle of "Groupness" The Group as a System of Behaviors The Leaderless Group Discussion (LGD) The Size of the "Small" Group The Individual and the Group Social Comparison Self-Disclosure Interpersonal Trust Risk Summary 28 29 33 34 36 37 38 39 44 46 46 50 60 61 61 63 64 67 69 70 74 76 82 83 87 88 90 92 93 93 99 100 103 105 108 110 115 116 119 CHAPTER 2 Dimensions of the Group Process Interdependence of Social and Task Dimensions Productivity and Cohesiveness Groupthink The Social Dimension Perspectives on the Socioemotional Climate Interpersonal Attraction / Members' Satisfaction / Group Identification Social Tension Primary and Secondary Tension / Managing Social Tension The Task Dimension: Definition The Task Dimension: Individual versus Group Decision Making The Risky Shift Efficiency and Speed The Group Task Summary CHAPTER 3 Group Communication--Structural Elements Feedback Responses Characteristics of Messages Networks Channel Capacity Gatekeeping Social Structure Barriers and Breakdowns--A Fallacy Summary CHAPTER 4 Group Communication--Functional Elements Pragmatic Characteristics of Communication Communication Defined One Cannot Not Communicate Content and Relationship Dimensions Analysis of Interaction Punctuation of Interaction The Theoretical Perspective Feedback Sequences Dimensions of Communicative Behavior The Content Dimension The Relationship Dimension A Note on Terminology Group Information Processing Summary 123 123 124 126 127 130 133 134 136 142 144 145 149 157 157 160 163 165 166 167 171 172 176 180 181 183 185 187 188 189 189 190 191 192 193 194 195 197 201 203 CHAPTER 5 The Process of Group Decision Making An Overview of Key Terms Prescriptive and Descriptive Approaches Early Models of Group Development Equilibrium Models Phase Models The Spiral Model The Process of Decision Emergence Phases of Decision Emergence Orientation Phase / Conflict Phase / Emergence Phase I Reinforcement Phase The Group Process of Modifying Decisions Social Conflict and Decision Modification Factors of Group Membership Abilities of Members Sex Differences Summary CHAPTER 6 Behavioral Standards--Roles and Norms Roles Roles Defined Role Performance Role Conflict Role Differences Norms Norms Defined Development of Group Norms Pressures to Conform The Norm of Reciprocity Summary CHAPTER 7 Leadership and Status The Status Hierarchy Ascribed and Achieved Status Status Levels Leadership and Power Perspectives on Leadership Traits Styles Situations The Contingency Model of Leader Effectiveness / Group Composition Dual Leadership--Tank and Social Functions On Choosing the Functions Perspective Leadership Emergence The Process--Elimination of Contenders A Hypothetical Model of Leader Emergence Special Problems of Leader Emergence The Case of the Leaderless Group I The Case of the Temporary Leader / The Case of the Catalytic Role Behaviors of Emergent Leaders Legitimacy and Leader Emergence Males and Females in Leadership Roles How to Avoid Emerging as Leader Summary 206 207 207 208 212 215 219 221 223 226 228 229 229 230 232 234 235 236 238 240 241 243 243 243 245 246 246 247 250 252 252 254 255 257 258 CHAPTER 8 Social Conflict and Deviance Much Conflict about Social Conflict Intrapersonal-Interpersonal-Intergroup Affective-Substantive Destructive-Constructive Reactions to Social Conflict Functions of Social Conflict and Deviance Influence on Cohesiveness Influence on Productivity Influence on Consensus Influence on Social Growth and Change The "Norm" of Conflict and Deviance Idea Testing in Decision Making Formation of Coalitions The Leadership Paradox The Process of Social Conflict and Deviance Flight Patterns Innovative Deviance Phases of Conflict On Managing Social Conflict and Deviance When in Doubt, Confront When All Else Fails (but Not Before), Compromise Some Direct Tactics Believe That It Works Summary CHAPTER 9 Improving Effectiveness of Communication and the Group Process Some Common Misconceptions Rationality Agendas and Forms of Analysis Principles of Effectiveness Improving Effectiveness: Intrapersonal Factors Attitudes toward the Group 260 261 262 264 265 266 266 Attitudes toward Interaction Creativity Criticism Honesty Improving Effectiveness: Interpersonal Factors Active Verbal Participation Communicative Skill Supportive Communication Responding to Others Improving Effectiveness: Group Identity Factors Sensitivity to Group Process Commitment to the Group Attitude toward Group Slowness Formula Answers Analyzing Group Episodes Postscript Summary 267 269 270 271 272 272 273 274 275 277 278 279 279 280 281 283 284 285 286 287 289 291 292 293 295 CHAPTER 10 Epilogue: Some Final Considerations The "Natural" Group Process Legitimacy Types of Groups Idiosyncratic Group Structures The "Group Mind" Group Failure A Final Word APPENDIX 1 Anatomy of a Decision APPENDIX 2 Analysis of Small Group Interaction APPENDIX 3 A Reader's Guide to Jargon References Index 297 310 330 336 349

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