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Cultural intelligence: a guide to working with people from other cultures

Author: Peterson, Brooks Publisher: Intercultural Press, 2004.Language: EnglishDescription: 229 p. : Ill. ; 23 cm.ISBN: 9781931930000Type of document: BookBibliography/Index: Includes bibliographical references
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Item type Current location Collection Call number Status Date due Barcode Item holds
Book Asia Campus
Main Collection
Print GN345 .P48 2004
(Browse shelf)
900191043
Available 900191043
Total holds: 0

Includes bibliographical references

Digitized

Table of Contents Culture Intelligence Culture Intelligence Acknowledgments.................................................................. vii ............................................................................. Introduction 1 Part 1: What Is Culture? Defining Culture .....................................................................16 Culture Analogies ................................................................... 18 Cultural Values ...................................................................... -22 Values and Behaviors ............................................................. 23 24 Big "C" versus Little "c" Culture Themes .............................. Stereotypes versus Generalizations ...................................... 25 Do Cultures Change over Time?............................................ 28 Five Basic Culture Scales........................................................ 29 Overlapping the Five Scales...................................................56 Every Culture Ranks Somewhere .......................................... 60 Part 2: ............................................................................... 15 63 Cultural Programming ...........................................................65 67 The Scale of Differences ......................................................... Bottom-Line Business Choices .............................................. 71 Areas of Widespread Change ................................................ -72 Taking Your Business Global ................................................ -78 83 Cultural Differences Will Always Matter .............................. The Importance of Culture in Daily Work and Life What Is Cultural Intelligence? .................. Part 3: Defining Cultural Intelligence ............................................... 88 Multiple Intelligences Theory Factors In ......................... ....89 , The Culturally Intelligent Professional ................................. 95 98 ............................... Can Cultural Intelligence Be Increased? Gaining Cultural Intelligence-a Process ............................. 99 ................................:.............99 Many Ways to View the World ....................................................... 87 Part 4: Applying Cultural Intelligence in Daily Work and Life Dos and Don'ts Are a Don't ................................................ 107 112 Management Issues ............................................................ Strategy Issues ................................................................... 122 Planning Style ..................................................................... 129 People and Communication Issues..................................... 131 Reasoning Styles .................................................................138 Communication Style ........................................................ 144 Part 5: Knowing Your Cultural Style ..........107 Differing Cultural Styles Lead to Clashes .......................... 153 You Have a Culture ........................................................... 154 You Also Have a Communication Style .............................. 155 Yes. Cultural Intelligence Is a Soft Skill............................ 158 159 Don't Rely on Local Amateurs ........................................... Traits for Success............................................................... 161 What Is Your Cultural Style? .............................................. 167 Learning about Others' Cultural Styles ............................. 171 Insularity Is Never Self-Proclaimed! .................................. 175 Part 6: IncreasingYour Cultural Intelligence ....................................................... 153 Weaving Together the Strands ........................................... 177 Dealing with Differences in the Five Scales ....................... 179 Communication Skills......................................................... 189 Ten Tips for Making the Most of Your English ................. 190 Learn to Speak a Relevant Foreign Language ....................196 Be a Sympathetic Native Listener ..................................... 202 A Word on Using Translators and Interpreters ................. 204 Target Country Knowledge.............................................. 209 International Ethical Issues................................................ 212 Afterword .......................................................................... 219 Appendix............................................................................. 221 Recommended Readings ..................................................... 225 231 About the Author .....................,.......................................... ........................................177

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