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Applied industrial/organizational psychology

Author: Aamodt, Michael G. Publisher: Wadsworth, 1991.Language: EnglishDescription: 529 p. : Graphs/Ill./Photos ; 25 cm.ISBN: 0534137709Type of document: BookBibliography/Index: Includes bibliographical references and index and glossary
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Item type Current location Collection Call number Status Date due Barcode Item holds
Book Europe Campus
Main Collection
Print HD6950 .A36 1991
(Browse shelf)
001260830
Available 001260830
Total holds: 0

Includes bibliographical references and index and glossary

Digitized

Applied Industrial / Organizational Psychology Contents Preface / xv 1 Introduction to Industrial/Organizational Psychology / 2 The Field of I/O Psychology / 4 Differences Between I/O and Business Programs / 4 Major Fields of I/O Psychology / 6 Brief History of I/O Psychology / 7 Employment of I/O Psychologists / 9 Educational Requirements / 11 Types of Graduate Programs i 11 Research in I/O Psychology / 15 Research Decisions / 17 Location of Research / 18 Research Method 20 Sample / 25 Running the Study / 27 Statistics / 27 Correlation / 28 Legal Issues , 30 Legal Process i 30 Relevant Federal Laws / 31 Case Law / 40 Uniform Guidelines / 42 Affirmative Action / 42 Determining Employment Decision Legality / 45 Chapter Summary / 48 Glossary / 49 Job Analysis and Job Evaluation / 52 Importance of Job Analysis / 54 Legal Importance / 54 Practical Importance / 55 Pre--Job-Analysis Decisions / 58 Job-Analysis Methods 59 Unstructured Methods / 59 Semistructured Methods / 63 Structured Methods / 67 Evaluationof Methods / 74 Writing Job Descriptions / 78 Job Title / 78 Brief Summary / 78 Work Activities / 79 Tools and Equipment Used /79 Work Context / 79 Performance Standards / 79 Personal Requirements / 80 Job Evaluation / 80 Compensable Job Factors / 81 Choice of Methods / 81 Salary Surveys / 87 Comparable Worth / 90 Chapter Summary / 91 Glossary / 93 2 Evaluating Selection Techniques and Decisions / 96 Characteristics of Effective Selection Devices / 98 Reliability / 98 Validity / 104 Finding Reliability and Validity Information / 111 3 Establishing the Usefulness of a Selection Device / 115 Taylor­Russell Tables / 115 Expectancy Charts / 117 Lawshe Tables / 121 Utility / 123 Fairness of a Test / 125 Adverse Impact / 125 Single-Group Validity / 126 Differential Validity / 127 Making the Hiring Decision 128 Linear Approaches / 128 Nonlinear Approaches / 128 Chapter Summary / 131 Glossary 131 4 Employee Selection: Recruiting and Interviewing / 134 Job Analysis / 136 Recruitment / 138 External Recruitment Methods / 139 Evaluating Recruitment Strategies / 151 Realistic Job Previews / 155 The Employment Interview 156 Lack of Job Relatedness / 157 Primacy Effects / 158 Contrast Effects / 158 Negative Information Bias / 158 Interview­Interviewee Similarity / 159 Interviewee Appearance / 159 Nonverbal Cues 161 Interviewer Training / 162 Structured Interviews / 162 Situational Interviews 163 Résumés and Cover Letters / 166 Résumé Fraud / 167 Chapter Summary / 170 Glossary / 171 5 Employee Selection: References and Testing / 174 References and Letters of Recommendation / 176 Problems / 176 Improving the Validity of References / 182 Weighted Application Blanks / 188 Validity / 188 Development / 189 Criticisms / 193 Assessment Centers / 194 Development and Components / 194 Evaluation of Assessment Centers / 196 Work Samples / 197 Psychological Testing / 197 Test Characteristics / 198 Types of Psychological Tests / 199 Job Knowledge Tests / 206 Physical Tests / 208 Drug Testing / 209 Handwriting Analysis / 210 Comparison of Techniques / 211 Rejection Letters / 213 Chapter Summary / 216 Glossary / 216 6 Evaluating Employee Performance / 220 The Performance-Appraisal Process / 222 Reasons for Evaluating Employee Performance / 225 Compensation / 225 Promotions / 225 Employee Training and Feedback / 226 Training-Needs Assessment / 226 Personnel Research / 226 Five Characteristics of Effective Criteria / 227 Relevance / 227 Freedom from Contamination / 228 Discriminability / 228 Reliability / 229 Congruence / 229 Methods of Evaluating Employee Performance / 230 Objective Criteria / 230 Subjective Criteria / 234 Critical Incidents / 237 Behaviorally Anchored Rating Scales / 239 Behavioral Observation Scales / 243 Forced Choice Rating Scales / 244 Mixed Standard Scales / 246 Behaviorally Anchored Discipline Scales / 247 Evaluation of Methods / 248 Alternative Rating Methods / 249 Peer Rating / 249 Self-Appraisal / 250 Customer and Subordinate Ratings / 251 Problems in Evaluating Employees / 251 Rating Errors / 251 Training Raters to Reduce Errors / 254 Sampling Problems / 255 Cognitive Processing of Observed Behavior / 257 The Performance-Appraisal Interview 260 Allocating Time / 260 Scheduling the Interview / 261 Preparing for the Interview 261 During the Interview / 261 Chapter Summary / 263 Glossary / 264 7 Designing and Evaluating Training Systems / 266 Needs Analysis / 268 Organizational Analysis / 270 Task Analysis / 271 Person Analysis 272 Essentials of Adult Learning 275 Types of Learning 275 Other Essential Training Elements 280 Transfer of Training / 280 Massed Practice versus Distributed Practice / 281 Incentives for Learning / 282 Feedback / 282 Types of Training Methods 284 Classroom Instruction / 284 Sample Job Performance / 290 Informal Training 293 Evaluation of Training Results / 296 Research Designs for Evaluation / 296 Evaluation Criteria / 298 Chapter Summary / 300 Glossary / 301 8 Leadership / 304 Theories of Leadership / 306 Trait Theories / 307 Leader Emergence 307 Leader Performance / 308 Leader Characteristics / 312 Behavior Theories / 312 Consideration and Initiating Structure / 312 Theory X and Theory Y / 313 Managerial Grid / 314 Situational Theories 315 Fiedler's Contingency Model / 316 IMPACT Theory / 317 Path--Goal Theory / 320 Vertical Dyad Linkage Theory / 321 Situational Leadership Theory / 322 Specific Behavioral Theories / 323 Leadership Through Decision Making / 326 Leadership Through Contact / 330 Leadership Through Power / 331 Leadership Through Persuasion / 332 Leadership: Where Are We Today? / 335 Chapter Summary / 336 Glossary / 337 9 Group Behavior and Conflict / 340 Definition of a Group / 342 Multiple Membership / 342 Group Rewards / 342 Corresponding Effects / 343 Common Goals / 343 Reasons for Joining Groups / 343 Affiliation / 343 Identification / 345 Emotional Support / 346 Assistance or Help / 346 Common Interests / 347 Common Goals / 347 Physical Proximity / 347 Factors Affecting Group Performance / 349 Group Cohesiveness / 349 Group Homogeneity / 350 Stability of Membership / 351 Isolation / 352 Outside Pressure / 352 Group Size / 352 Group Status / 354 Communication Structure / 354 Group Roles / 355 Presence of Others / 356 Groupthink / 361 Individual versus Group Performance / 362 Group Conflict / 363 Types of Conflict / 363 Causes of Conflict / 364 Reactions to Conflict / 366 Chapter Summary / 370 Glossary / 371 10 Employee Motivation and Satisfaction / 374 Needs Theories / 378 Maslow's Needs Hierarchy / 378 ERG Theory / 385 Two-Factor Theory / 386 McClelland's Needs Theory / 387 Cognitive Theories / 388 Equity Theory / 388 Expectancy Theory / 390 Consistency Theory / 393 Behavioral Theories / 394 Operant Conditioning / 395 Social LearningTheory / 400 Individual Differences Theory / 401 Measuring Job Satisfaction / 402 ChapterSummary / 404 Glossary / 405 11 Communication / 408 Types of Organizational Communication / 410 Intrapersonal / 410 Interpersonal / 411 Intraorganizational / 413 Communication Overload / 421 Omission / 421 Error / 421 Queuing / 423 Escape / 423 Use of a Gatekeeper / 423 Use of Multiple Channels / 423 Listening / 424 Styles of Listening / 424 How Listening Styles Affect Communication / 426 Tips for Effective Listening / 428 Nonverbal Communication / 429 Body Language / 430 Use of Space / 430 Use of Time / 432 Paralanguage / 432 Artifacts / 432 Improving Employee Communication Skills / 433 Interpersonal Communication Skills / 433 Written Communication Skills / 434 Chapter Summary / 437 Glossary / 438 12 Working Conditions and Absenteeism / 442 Work Schedules / 444 Compressed Work Weeks / 444 Flexible Work Hours / 445 Peak-Time Pay / 448 Job Sharing / 448 Homework / 449 Shift Work / 451 Issues Related to Work Schedules / 455 Work Environment / 458 Noise / 458 Music / 463 Temperature / 464 Computer Terminals / 470 Office Design / 472 Absenteeism / 476 Reasons for Missing Work / 477 Stimulating Attendance / 478 Reducing Absenteeism / 479 Eliminating Causes of Absenteeism / 479 Chapter Summary / 482 Glossary / 483 References / 486 Name Index / 530 Subject Index / 535

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