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Case study methodology in business research

Author: Dul, Jan ; Hak, TonyPublisher: Elsevier Butterworth-Heinemann, 2008.Language: EnglishDescription: 302 p. : Graphs ; 25 cm.ISBN: 9780750681964Type of document: BookBibliography/Index: Includes bibliographical references and index and glossary
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Book Europe Campus
Main Collection
Print Z10 .D85 2008
(Browse shelf)
001243000
Available 001243000
Book Europe Campus
Main Collection
Print Z10 .D85 2008
(Browse shelf)
001245349
Available 001245349
Book Middle East Campus
Main Collection
Print Z10 .D85 2008
(Browse shelf)
500018659
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Includes bibliographical references and index and glossary

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Case Study Methodology in Business Research Contents Acknowledgements Foreword List of boxes List of tables List of contributors Preface: how to read this book xv xvii xix xx xxii xxv Part I: Introduction Chapter 1 Aims and overview of this book 1.1 Our definition of a case study 1.2 Aims of the book 1.3 Overview of the book 1.3.1 Structure of the book 1.3.2 Chapter 2: Case studies in business research 1.3.3 Chapter 3: Principles of research 1.3.4 Chapter 4: Theory-testing research (general) 1.3.5 Chapters 5-7:Theory-testing case study research 1.3.6 Chapters 8-9:Theory-building research 1.3.7 Chapters 10-11: Practice-oriented research 1.4 How to read this book 1.4.1 Reading specific topics 1.4.2 Suggestions for students 1.4.3 Glossary and flowcharts 1.5 References 1 3 3 6 8 8 8 9 9 10 10 10 11 11 11 18 18 Chapter 2 A review of case studies in business research RafJans and Koen Dittrich 2.1 Published case studies in business research 2.1.1 Search strategy and sample 2.1.2 Case studies in Strategy 2.1.3 Case studies in Finance 2.1.4 Case studies in Marketing 2.1.5 Case studies in HRM 2.1.6 Case studies in Operations 2.1.7 Types of case study research 2.2 Review of methodological discussions on case study research 2.2.1 Objectives of case study research 2.2.2 Guidelines for case study research 2.2.3 Evaluations of case study research 2.3 Conclusion 2.4 References 19 20 20 21 22 22 22 22 23 24 24 25 26 27 27 Chapter 3 Principles of research 3.1 Theory-oriented and practice-oriented research 3.1.1 General research objectives of theory-oriented and practice-oriented research 3.1.2 Orientation: how to choose between theory-oriented or practice-oriented research 3.2 Principles of theory-oriented research 3.2.1 Theory 3.2.2 Theory-oriented research: contribution to theory development 3.2.3 Replication 3.2.4 Representativeness, external validity, and generalizability 3.2.5 Exploration of theory-oriented research 3.2.5.1 Exploration of theory 3.2.5.2 Exploration of practice for finding a proposition 3.2.5.3 Exploration of practice for confirming the relevance of a proposition 3.2.6 Contributions to theory development 3.3 Principles of practice-oriented research 3.3.1 Practice 3.3.2 Practice-oriented research: contribution to a practitioner's knowledge 3.3.3 Exploration for practice-oriented research 3.3.3.1 Exploration of practice 30 30 30 33 34 34 38 40 45 48 48 49 51 51 52 52 53 55 57 3.3.3.2 Exploration of theory for finding a hypothesis 3.3.3.3 Exploration of theory for confirming relevance of a hypothesis 3.3.4 Contributions to a practitioner's knowledge 3.4 References 58 58 59 59 Part II: Theory-testing research Chapter 4 Theory-testing research (general) 4.1 Research objectives in theory-testing research 4.2 Specifying propositions in theory-testing research 4.2.1 Propositions that express a sufficient condition 4.2.2 Propositions that express a necessary condition 4.2.3 Propositions that express a deterministic relation 4.2.4 Propositions that express a probabilistic relation 4.3 Business relevance of propositions 4.4 Research strategies in theory-testing research 4.4.1 Strategy for testing a proposition that expresses a sufficient condition 4.4.2 Strategy for testing a proposition that expresses a necessary condition 4.4.3 Strategy for testing a proposition that expresses a deterministic relation 4.4.4 Strategy for testing a proposition that expresses a probabilistic relation 4.4.5 Testing more complex conceptual models 4.5 Outcome and implications 4.6 Summary 4.7 References 61 63 64 65 67 68 69 70 71 76 78 80 81 82 84 87 88 89 Chapter 5 Testing sufficient and necessary conditions with a case study 5.1 How to test a sufficient or a necessary condition with a case study 5.1.1 Introduction 5.1.2 Candidate cases 5.1.3 Case selection 5.1.4 Hypothesis 5.1.5 Measurement 5.1.6 Data presentation 5.1.7 Data analysis 90 91 91 92 92 93 94 94 94 5.1.8 Implications for the theory 5.1.9 Replication strategy 5.2 Case Study 1: Theory-testing research: testing a necessary condition. Testing a theory of collaboration characteristics of successful innovation projects Koen Dittrich 5.2.1 Introduction 5.2.2 Theory 5.2.2.1 Object of study 5.2.2.2 Concepts 5.2.2.3 Propositions 5.2.2.4 Domain 5.2.2.5 Conceptual model 5.2.3 Research objective 5.2.4 Research strategy 5.2.5 Candidate cases 5.2.6 Case selection 5.2.7 Hypotheses 5.2.8 Measurement 5.2.9 Data presentation 5.2.9.1 Radical innovation projects 5.2.9.2 Incremental innovation projects 5.2.10 Data analysis 5.2.11 Implications for the theory 5.2.12 Replication strategy 5.3 Methodological reflection on Case Study 1 5.3.1 Theory 5.3.2 Research objective 5:3.3 Research strategy 5.3.4 Candidate cases 5.3.5 Case selection 5.3.6 Hypothesis 5.3.7 Measurement 5.3.8 Data presentation 5.3.9 Data analysis 5.3.10 Implications for the theory 5.3.11 Replication strategy 5.4 Case Study 2: Theory-testing research: testing a necessary condition. Testing a theory of ideal typical organizational configurations for successful product innovations Ferdinand Jaspers and Jan Van den Ende 5.4.1 Introduction 95 96 98 98 99 99 99 100 101 101 102 102 103 103 104 105 105 105 108 110 111 112 112 112 113 113 115 115 116 116 117 117 117 118 119 119 5.4.2 Theory 5.4.2.1 Object of study 5.4.2.2 Concepts 5.4.2.3 Proposition 5.4.2.4 Domain 5.4.2.5 Conceptual model 5.4.3 Research objective 5.4.4 Research strategy 5.4.5 Candidate cases 5.4.6 Case selection 5.4.7 Hypothesis 5.4.8 Measurement 5.4.9 Data presentation 5.4.10 Data analysis 5.4.11 Implications for the theory 5.4.12 Replication strategy 5.5 Methodological reflection on Case Study 2 5.5.1 Theory 5.5.2 Research objective 5.5.3 Research strategy 5.5.4 Candidate cases 5.5.5 Case selection 5.5.6 Hypothesis 5.5.7 Measurement 5.5.8 Data presentation 5.5.9 Data analysis 5.5.10 Implications for the theory 5.5.11 Replication strategy 5.6 References 119 119 120 122 122 123 123 123 124 124 124 125 127 127 129 130 130 130 131 131 131 132 132 132 133 133 134 135 136 Chapter 6 Testing a deterministic relation with a case study 6.1 How to test a deterministic relation with a case study 6.1.1 Introduction 6.1.2 Candidate cases 6.1.3 Case selection 6.1.4 Hypothesis 6.1.5 Measurement 6.1.6 Data presentation 6.1.7 Data analysis 6.1.8 Implications for the theory 6.1.9 Replication strategy 138 138 138 139 139 140 141 141 141 142 142 6.2 Case Study 3: Theory-testing research: testing a deterministic relation. The influences of urban time access windows on retailers' distribution costs 142 Hans Quak 6.2.1 Introduction 6.2.2 Theory 6.2.2.1 Object of study 6.2.2.2 Concepts 6.2.2.3 Proposition 6.2.2.4 Domain 6.2.2.5 Conceptual model 6.2.3 Research objective 6.2.4 Research strategy 6.2.5 Candidate cases 6.2.6 Case selection 6.2.7 Hypotheses 6.2.8 Measurement 6.2.9 Data presentation 6.2.10 Data analysis 6.2.11 Implications for the theory 6.3 Methodological reflection on Case Study 3 6.3.1 Theory 6.3.2 Research objective 6.3.3 Research strategy 6.3.4 Candidate cases 6.3.5 Case selection 6.3.6 Hypotheses 6.3.7 Measurement 6.3.8 Data presentation 6.3.9 Data analysis 6.3.10 Implications for the theory 6.3.11 Replication strategy 6.4 References 142 143 143 143 144 144 144 145 145 146 146 147 148 149 149 151 151 151 152 152 152 153 153 153 153 154 154 154 154 Chapter 7 Testing a probabilistic relation with a case study 7.1 How to test a probabilistic relation with a case study 7.1.1 Introduction 7.1.2 Candidate cases 7.1.3 Case selection 7.1.4 Hypothesis 7.1.5 Measurement 7.1.6 Data presentation 7.1.7 Data analysis 156 156 156 157 157 158 158 158 158 7.1.8 Implications for the theory 159 7.1.9 Replication strategy 159 7.2 Case Study 4: Theory-testing research: testing a probabilistic relation. The influence of a retailer's distribution strategy on a retailer's sensitivity to urban time access windows 159 Hans Quak 7.2.1 Introduction 7.2.2 Theory 7.2.2.1 Object of study 7.2.2.2 Concepts 7.2.2.3 Propositions 7.2.2.4 Domain 7.2.2.5 Conceptual model 7.2.3 Research objective 7.2.4 Research strategy 7.2.5 Candidate cases 7.2.6 Case selection 7.2.7 Hypotheses 7.2.8 Measurement 7.2.9 Data presentation 7.2.10 Data analysis 7.2.11 Implications for the theory 7.2.12 Replication strategy 7.3 Methodological reflection on Case Study 4 7.3.1 Theory 7.3.2 Research objective 7.3.3 Research strategy 7.3.4 Candidate cases 7.3.5 Case selection 7.3.6 Hypotheses 7.3.7 Measurement 7.3.8 Data presentation 7.3.9 Data analysis 7.3.10 Implications for the theory 7.3.11 Replication strategy 7.4 References 159 160 160 160 160 161 162 162 162 162 162 163 163 165 166 168 169 169 169 170 170 170 170 171 171 171 171 172 172 172 Part III: Theory-building research Chapter 8 Theory-building research (general) 8.1 Research objectives in theory-building research 8.1.1 Specifying the relation between known concepts 173 175 176 177 8.1.2 Discovering a not yet known concept 8.1.3 Discovering concepts and their relation 8.1.4 Discovering concepts 8.2 Principles of theory-building research 8.3 Research strategies in theory-building research 8.4 Outcome and implications 8.5 Summary 178 179 180 180 181 183 183 Chapter 9 The theory-building case study 9.1 How to design and conduct a theory-building case study 9.1.1 Introduction 9.1.2 Candidate cases 9.1.3 Case selection 9.1.4 Extracting relevant evidence 9.1.5 Coding 9.1.6 Data presentation 9.1.7 Data analysis 9.1.7.1 Sufficient condition 9.1.7.2 Necessary condition 9.1.7.3 Deterministic relation 9.1.7.4 Probabilistic relation 9.1.8 An example of data analysis 9.1.8.1 Sufficient condition 9.1.8.2 Necessary condition 9.1.8.3 Deterministic relation 9.1.8.4 Probabilistic relation 9.1.9 Outcome 9.2 Case Study 5: Theory-building research. Building propositions about the kind of company representatives involved in communication with providers of business services Wendy Van der Valk and Finn Wynstra 9.2.1 Introduction 9.2.2 Candidate cases 9.2.3 Case selection 9.2.4 Extracting relevant evidence 9.2.5 Coding 9.2.6 Data presentation 9.2.7 Data analysis 9.2.8 Outcome 9.3 Methodological reflection on Case Study 5 9.3.1 Justification of a theory-building case study 9.3.2 Candidate cases 184 184 184 185 185 187 188 188 189 189 190 190 191 191 191 193 194 194 195 197 197 199 200 200 202 204, 204 206 207 207 208 9.3.3 Case selection 9.3.4 Extracting relevant evidence 9.3.5 Coding 9.3.6 Data presentation 9.3.7 Data analysis 9.3.8 Outcome 9.4 References 209 209 210 210 210 212 213 Part IV: Practice-oriented research Chapter 10 Practice-oriented research (general) 10.1 Hypothesis-testing research 10.1.1 Research objective in hypothesis-testing research 10.1.2 Research strategy in hypothesis-testing research 10.2 Hypothesis-building research 10.2.1 Research objective in hypothesis-building research 10.2.2 Research strategy in hypothesis-building research 10.3 Descriptive research 10.3.1 Research objective of descriptive practice-oriented research 10.3.2 Research strategy of practice-oriented descriptive research 10.4 Summary 215 217 218 219 220 222 222 224 224 225 226 227 Chapter 11 The practice-oriented case study 11.1 How to design and conduct a practice-oriented case study 11.1.1 Introduction 11.1.2 Case selection 11.1.3 Implications of the research results 11.2 Case Study 6: Hypothesis-testing practice-oriented research. Assessing whether a company has sufficient flexibility to develop successfully a new product Murthy Holemane and Felix Janszen 11.2.1 Introduction 11.2.2 Hypothesis 11.2.3 Measurement 11.2.4 Data analysis 11.2.5 Results and implications 11.3 Methodological reflection on Case Study 6 11.3.1 Practice 11.3.2 Research objective 229 229 229 230 230 233 233 234 235 236 237 237 237 237 11.3.3 Research strategy 11.3.4 Candidate cases 11.3.5 Case selection 11.3.6 Measurement 11.3.7 Data presentation 11.3.8 Data analysis 11.3.9 Implications for practice 11.4 Case Study 7: Descriptive practice-oriented research. Building a model of best practice of company standardization Henk J. De Vries and Florens Slob 11.4.1 Introduction 11.4.2 Absence of guidelines or criteria 11.4.3 Measurement 11.4.4 Data presentation 11.4.5 Concept definition 11.4.6 Implications 11.5 Methodological reflection on Case Study 7 11.5.1 Practice 11.5.2 Research objective 11.5.3 Research strategy 11.5.4 Candidate cases 11.5.5 Case selection 11.5.6 Measurement 11.5.7 Data presentation 11.5.8 Data analysis 11.5.9 Implications for practice 11.6 References Appendices 1: Measurement 2: Business journals that publish case studies 3: Flowcharts 4: Writing a case study research report 5: Glossary Index 238 238 238 239 239 239 239 240 240 241 244 245 245 248 249 249 249 250 250 250 250 251 251 251 252 253 253 265 267 276 278 293

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