EFQM excellence model: large companies, operational and business units version
Corporate author: European Foundation for Quality Management Publisher: European Foundation for Quality Management, 2002.Edition: Updated ed.Language: EnglishDescription: 35 p. : Graphs ; 30 cm.ISBN: 9052362424Type of document: BookBibliography/Index: Includes glossary
| Item type | Current location | Collection | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
|
Europe Campus Main Collection |
HD62.15 .E47 2002
(Browse shelf) 001242850 |
Available | 001242850 | |||
|
|
Europe Campus Main Collection |
HD62.15 .E47 2002
(Browse shelf) 001242843 |
Available | 001242843 |
Includes glossary
Digitized
EFQM Exellence Model Large Company, Operational and Business Unit Version Contents 1. The need for a Model 2. Benefits from adopting the Model 3. The Fundamental Concepts and The EFQM Excellence Model 4. The Excellence Model 4.1. Overview 4.2. Model Contents and Structure 4.3. Model Criteria 4.4. Red Threads Through the Model 4 7 12 5. RADAR 5.1. RADAR Logic 5.2. The RADAR Scoring Matrix© 27 6. Glossary of Terms 7. Further Help 8. Acknowledgements 32 34 35
There are no comments for this item.