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The Handbook of dispute resolution

Author: Moffitt, Michael L. ; Bordone, Robert C.Publisher: Jossey-Bass, 2005.Language: EnglishDescription: 546 p. : Ill. ; 24 cm.ISBN: 9780787975388Type of document: BookBibliography/Index: Includes bibliographical references and index
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Item type Current location Collection Call number Status Date due Barcode Item holds
Book Asia Campus
Main Collection
Print K900.33 .U7 H36 2005
(Browse shelf)
Available 900216343
Total holds: 0

Includes bibliographical references and index


CONTENTS The Handbook of Dispute Resolution The Handbook of Dispute Resolution Preface xi 1 Perspectives on Dispute Resolution: An Introduction 1 Michael L. Moffitt and Robert C. Bordone 2 Roots and Inspirations: A Brief History of the Foundations of Dispute Resolution 13 Carrie Menkel-Meadow PART ONE: UNDERSTANDING DISPUTANTS 33 3 "I See a Pattern Here and the Pattern Is You": Personality and Dispute Resolution 35 Sheila Heen and John Richardson 4 The Decision Perspective to Negotiation 52 Max H. B a z e n a n and Katie Shonk 5 Enemies, Allies, and Emotions: The Power of Positive Emotions in Negotiation 66 Daniel L. Shapiro 6 Relationship Dynamics in Disputes: Replacing Contention with Cooperation 83 Keith G. Allred 7 Identity, Beliefs, Emotion, and Negotiation Success 99 Clark Freshman 8 Cultural Pathways in Negotiation and Conflict Management Anthony Wanis-St. John 118 9 Negotiation Through a Gender Lens Deborah M. Kolb and Linda L. Putnam 135 150 10 Bone Chips to Dinosaurs: Perceptions, Stories, and Conflict Douglas Stone and Sheila Heen PART TWO: UNDERSTANDING DISPUTES AND DISPUTE CONTEXTS 171 11 Disputes as Opportunities to Create Value 173 Michael L. Moffitt 12 Six Principles for Using Negotiating Agents to Maximum Advantage 189 Scott R. Peppet 202 219 13 Finding Settlement with Numbers, Maps, and 'llees Marjorie Corman Aaron 14 Option Generation: Be Careful What You Ask For Chris Guthrie .. . 15 Organizational Influences on Disputants 233 Corinne Bendersky 16 A Taxonomy of Dispute Resolution Ethics 244 Jonathan R. Cohen 17 The Role of Law in Settlement 254 Russell Korobkin PART THREE: UNDERSTANDING DISPUTE RESOLUTION PROCESSES 277 18 Negotiation 279 Bruce Patton 19 Mediation 304 Kimberlee K, Kovach 20 Arbitration 318 Sarah Rudolph Cole and Kristen M. Blankley 2 Litigation as a Dispute Resolution Alternative 336 1 Jeffrey R. Seul 22 Consensus Building and ADR: Why They Are Not the Same Thing 358 Lawrence E. Susskind 23 Bargaining in the Shadow of Management: Integrated Conflict Management Systems 371 Howard Gadlin 24 Selecting an Appropriate Dispute Resolution Procedure: Detailed Analysis and Simplified Solution 386 Frank E. A. Sander and Lukasz Rozdeiczer PART FOUR:EMERGING ISSUES IN DISPUTE RESOLUTION 407 25 What Could a Leader Learn from a Mediator? Dispute Resolution Strategies for Organizational Leadership 409 Hannah Riley Bowles Ethan Katsh ' 26 Online Dispute Resolution 425 27 Public and Private International Dispute Resolution 438 Andrea Kupfer Schneider 28 Victim Offender Mediation: Evidence-Based Practice Over Three Decades 455 Mark S. Umbreit, Robert B. Coates, and Betty Vos 29 Youths, Education, and Dispute Resolution 471 Donna K. Crawford and Richard J. Bodine 30 Institutionalization and Professionalization 487 Nancy A. Welsh 31 The Next Thirty Years: Directions and Challenges in Dispute Resolution 507 Robert C. Bordone, Michael L. Moffitt, and Frank E. A. Sander About the Editors 521 About the Contributors 523 Name Index 535 Subject Index 538

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