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Increasing change readiness in higher educational institutions through a simulation-based change management experience

Author: Maxwell, Katrina ; Angehrn, Albert A.INSEAD Area: Organisational Behaviour ; Technology and Operations Management Series: Working Paper ; 2008/26/OB/TOM/CALT Publisher: Fontainebleau : INSEAD Centre for Advanced Learning Technologies (CALT) 2008.Language: EnglishDescription: 20 p.Type of document: INSEAD Working Paper Online Access: Click here Abstract: Although higher educational institutions are increasingly faced with demands for deep changes and innovations, they have a very distinctive culture which makes rapid change difficult. In order to address this challenge, we have developed and validated a new multimedia, team-based simulation, EduSynergy, which provides a rich, realistic experience of a change management project in a university setting, including individual behaviors, group dynamics and cultural factors. Our quantitative research shows a significant measurable increase in players' understanding of change management.
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Although higher educational institutions are increasingly faced with demands for deep changes and innovations, they have a very distinctive culture which makes rapid change difficult. In order to address this challenge, we have developed and validated a new multimedia, team-based simulation, EduSynergy, which provides a rich, realistic experience of a change management project in a university setting, including individual behaviors, group dynamics and cultural factors. Our quantitative research shows a significant measurable increase in players' understanding of change management.

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