INSEAD Library

Includes bibliographical references and index

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Managing Complexity in Global Organizations Contents Contributors Foreword by the Editors Acknowledgements Part I Conceptual Framework and Trends on the Macro-level Chapter 1 Managing Complexity in Global Organizations as the Meta-challenge Martha Maznevski, Ulrich Steger, and Wolfgang Amann Chapter 2 The Complexity of Managing Corporate Social Responsibility in Multinationals Michael Yaziji and Karin Oppegaard Chapter 3 Opportunities and Threats in the Global Political and Economic Environment Jean-Pierre Lehmann ix xxiii xxvii 1 3 15 37 Part II Impact of Changes in the Competitive Landscape and Business Models on Selected Industries Chapter 4 The Need to Look at Complexity at the Industry Level Ulrich Steger and Wolfgang Amann Chapter 5 Shipping Organizations - The Ultimate Global Players Peter Lorange Chapter 6 Managing Complexity Caused by Industry Dilemmas: The Case of the Automotive Industry Ulrich Steger Chapter 7 Managing Complexity with an Electronic Manufacturing Services Supplier Wolfgang Amann, Carlos Cordon, Ralf W. Seifert, and Thomas E. Vollmann Chapter 8 Managing Complexity in the Financial Services Industry Arturo Bris Part III Solutions for Managing Complexity on the Functional Level Chapter 9 Breaking Down Complexity Management to the Functional Level Wolfgang Amann and Ulrich Steger 57 59 61 75 87 103 119 121 Chapter 10 Complexity in Global Business Strategies: The Cumulative Impact of the Crisis of Choices 125 Jean-Pierre Jeannet Chapter 11 Various Dimensions of Complexity in Effectively Managing the Innovation Process - The Role of China Georges Haour Chapter 12 Managing Complexity with Diversity Management Martha Maznevski and Karsten Jonsen Chapter 13 The Role of Information in Creating Value Efficiently Donald Marchand and Amy Hykes Chapter 14 Dealing with Complexity by Managing the Knowledge-Based Competence of the Organization Kazuo Ichijo Chapter 15 Managing Complexity in Marketing and Supply Chains Ralf W. Seifert and Wolfgang Amann Part IV Additional Complexity Challenges Chapter 16 The Price Tag of Ignoring Complexity in the Globalization Process Wolfgang Amann 145 157 169 191 205 229 231 Chapter 17 Managing Complexity in Mergers and Alliances Ulrich Steger Chapter 18 Managing Complexity: The Family Business Experience John Ward Chapter 19 The Future of Managing Complexity Wolfgang Amann, Ulrich Steger, and Martha Maznevski Index 239 249 261 265