INSEAD Library

Includes bibliographical references and index and glossary

Digitized

Achieving Business Success with GIS Contents Preface Acknowledgements 1 Introduction 2 The Spatial Information Industry 2.1 Background to the Survey 2.2 Value of the SI Industry 2.3 GIS Product Usage 2.4 Spatial Applications 2.5 Training 2.6 Spatial Data 2.7 Imagery 2.8 Mobile Computing 2.9 Regional SI Initiatives 2.10 Summary 3 Introducing the Elements of a GIS Strategy 3.1 The Traditional IT Strategy Approach 3.2 The SI Strategy Approach 3.3 Influences of Disruptive and Distractive Technology 4 Developing the Business Focus 5 Developing the Data/Information Focus 5.1 Introduction 5.2 Metadata 5.3 Data/System Architectures 5.4 Defining the 'Data Gap' 5.5 GIS Data Standards and Related Issues 5.6 GIS Data Interoperability 5.7 Summary ­ Data Interoperability 5.8 Summary ­ the Data/Information Focus 6 Developing the Organisational Focus 6.1 Introduction 6.2 Impact of Organisational Structure on GIS 6.3 Achieving an Organisational Focus for GIS 6.4 Business Process Mapping and Re-engineering 6.5 Training and Support Issues vii ix 1 7 8 9 13 17 19 21 26 28 29 30 33 34 36 37 41 47 48 48 49 53 59 61 64 64 65 65 66 67 69 71 6.6 SWOT Analysis 6.7 Summary -- Organisational Focus 7 Developing the Application and Technology Focus 7.1 GIS Issues 7.2 IT Issues 7.3 System/Data Integration Issues 7.4 Developing the Functional Requirements Specification 8 Developing a GIS Strategy 8.1 Functional Requirements Specification (FRS) 8.2 Correlating against the CSFs 8.3 Developing the GIS Strategy 8.4 Summary 9 Cost/Benefit Analysis/Return on Investment 9.1 Broad Costs 9.2 Broad Benefits 9.3 Broad Cost/Benefit Summary 9.4 Business Case 9.5 Conclusion 10 Selecting a GIS 10.1 Introduction 10.2 Selecting a GIS using a Tendering Process 10.3 The Final Stage of the Selection Process 11 Implementing GIS 11.1 Staff Training 11.2 Data Capture and/or Conversion 11.3 Defining the KPIs (Goalposts) for Successful Implementation 11.4 Implementing and 'Setting to Work' of the GIS 11.5 Undertaking a Post Implementation Review 11.6 Benchmarking 11.7 Summary 12 The Best and the Worst 12.1 And the Best is ... Google Earth 12.2 And the Best is (also) ... Web 2.0 12.3 And the Worst is ... 13 Closing Remarks Glossary Index 72 73 75 75 83 85 87 91 91 92 93 93 95 97 107 113 117 117 119 119 121 136 139 139 141 143 143 144 144 145 147 147 148 149 151 153 155