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Managing the non-profit organization: practices and principles

Author: Drucker, Peter F. Publisher: HarperBusiness, 1992.Language: EnglishDescription: 235 p. ; 20 cm.ISBN: 0887306012Type of document: BookBibliography/Index: Includes index
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Item type Current location Collection Call number Status Date due Barcode Item holds
Book Europe Campus
Main Collection
Print HD62.6 .D78 1992
(Browse shelf)
Available 32419001230832
Total holds: 0

Includes index


Managing the Non-Profit Organization Contents Contributors Preface xi xiii PART ONE: The Mission Comes First: and your role as a leader 1. The Commitment 2. Leadership Is a Foul-Weather Job 3. Setting New Goals--Interview with Frances Hesselbein 4. What the Leader Owes--Interview with Max De Pree 5. Summary: The Action Implications 3 9 29 37 45 PART TWO: From Mission to Performance: effective strategies for marketing, innovation, and fund development 1. Converting Good Intentions into Results 2. Winning Strategies 3. Defining the Market--Interview with Philip Kotler 53 59 73 viii Contents 4. Building the Donor Constituency--Interview with Dudley Hafner 5. Summary: The Action Implications 85 99 PART THREE: Managing for Performance: how to define it; how to measure it 1. What Is the Bottom Line When There Is No "Bottom Line"? 2. Don't's and Do's--The Basic Rules 3. The Effective Decision 4. How to Make the Schools Accountable-- Interview with Albert Shanker 5. Summary: The Action Implications 107 113 121 131 139 PART FOUR: People and Relationships: your staff, your board, your volunteers, your community 1. People Decisions 2. The Key Relationships 3. From Volunteers to Unpaid Staff--Interview with Father Leo Bartel 4. The Effective Board--Interview with Dr. David Hubbard 5. Summary: The Action Implications 145 157 161 171 181 PART FIVE: Developing Yourself: as a person, as an executive, as a leader 1. You Are Responsible 2. What Do You Want to Be Remembered For? 189 195 Contents ix 3. Non-Profits: The Second Career--Interview with Robert Buford 4. The Woman Executive in the Non-Profit Institution--Interview with Roxanne Spitzer-Lehmann 5. Summary: The Action Implications Index 203 209 221 225

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