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Organising knowledge: taxonomies, knowledge and organisational effectiveness

Author: Lambe, Patrick Publisher: Chandos Publishing, 2007.Language: EnglishDescription: 277 p. : Ill. ; 24 cm.ISBN: 1843342278Type of document: BookBibliography/Index: Includes bibliographical references and index
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Item type Current location Collection Call number Status Date due Barcode Item holds
Book Asia Campus
Main Collection
Print HD30.2 .L36 2007
(Browse shelf)
Available 900181532
Total holds: 0

Includes bibliographical references and index


Pnntants JVI I ~ V I b I List of abbreviations Organising Knowledge Organising Knowledge ix xi List of figures and tables Preface xiii xv xix introduction About the author Defining our terms Can we organise knowledge? What are taxonomies? Taxonomy as artificial memory Taxonomy work Taxonomies can take many forms Lists Tree structures Hierarchies Polyhierarchies Matrices Facets System maps Practical implications of different taxonomy forms Taxonomies and Infrastructure for organisatlonal effectiveness Organisational ineffectiveness The problem of Babel Taxonomies as boundary objects Information and knowledge structure 4 Taxonomies and activities for organisational effectiveness Risk Case study 4.1 Department of Homeland Security digital library Costs Case study 4.2 Unilever's brand simplification exercise Customers and markets Case study 4.3 Club Med, storytelling and archetypes Innovation Case study 4.4 Unilever Research and disposable taxonomies 5 Taxonomies and knowledge management Taxonomies and findability Taxonomies and content management Taxonomies and knowledge management Sophos/Expertise and learning Case study 5.1 The British Council maps its competencies Pathos/Collaboration Case study 5.2 Cabot Corporation builds a taxonomy to coordinate global quality Case study 5.3 The Civil Aviation Authority of Singapore uses a typology to structure and communicate its knowledge management strategy 6 What do we want our taxonomies to do? What taxonomies do Making sense of taxonomy work When taxonomies go bad 7 Preparing for a taxonomy project Step 1 Meet project sponsor : Step 2: Engage stakeholders Step 3: Refine project purpose Case study 7.1 The structure-and-organise taxonomy Case study 7 2 Losing clarity of purpose . Case study 7 3 Evolving purpose . Step 4: Design the approach Step 5: Build the communication plan Step 6: Start the governance process Designing your taxonomy The cognitive constraints on taxonomy design Step 7: Collect vocabularies and organising principles Step 8: Facet analysis Step 9: Test and observe Case study 8.1 Facet analysis for a sports organisation Implementing your taxonomy Step 10: Plan the instantiation of your taxonomy Case study 9.1 Metadata strategies and vocabulary control at the BBC Step 11: Integrate your taxonomy into the infrastructure Step 12: Secure the governance process The future of taxonomy work Ontologies and machine intelligence Folksonomies and rich serendipity Enhancing usefulness in folksonomies Taxonomies vs folksonomies? Towards an array of knowledge infrastructure tools The benefits of diversity in knowledge and information infrastructure Spimes and the future of taxonomies Bibliography Index

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