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Sodexho HC: creating strategic alignment with the balanced scorecard (A)

Author: Slagmulder, Regine ; Van Wassenhove, Luk N. ; Zingales, Francesco G. G.INSEAD Area: Technology and Operations ManagementPublisher: Fontainebleau : INSEAD, 2007.Language: EnglishDescription: 19 p.Type of document: INSEAD CaseNote: Latest version available via https://publishing.insead.eduAbstract: The case puts the students in the role of a member of a management team trying to create a strategy map and balanced scorecard, in an attempt to ensure alignment about strategic objectives and how to achieve them.Pedagogical Objectives: 1. Showing the usefulness of strategy maps (to create a balanced scorecard) as a tool to create alignment between the members of an executive committee. 2. Letting the students discover the process through a role-playing exercise
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Latest version available via <a href=https://publishing.insead.edu>https://publishing.insead.edu</a>

1. Showing the usefulness of strategy maps (to create a balanced scorecard) as a tool to create alignment between the members of an executive committee.
2. Letting the students discover the process through a role-playing exercise

The case puts the students in the role of a member of a management team trying to create a strategy map and balanced scorecard, in an attempt to ensure alignment about strategic objectives and how to achieve them.

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