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Giant steps in management: creating innovations that change the way we work

Author: Mol, Michael J. ; Birkinshaw, Julian ; Hamel, GaryPublisher: Prentice Hall, 2008. ; Pearson Education, 2008.Language: EnglishDescription: 208 p. ; 24 cm.ISBN: 9780273712923Type of document: BookBibliography/Index: Includes bibliographical references and index
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Item type Current location Collection Call number Status Date due Barcode Item holds
Book Europe Campus
Main Collection
Print HD28 .M65 2008
(Browse shelf)
001229776
Available 001229776
Total holds: 0

Includes bibliographical references and index

Digitized

Giant Steps in Management Creating Innovations That Change The Way We Work Contents About this book / ix Foreword by Gary Hamel / xii About the authors / xiv Introduction: Giant Steps in management / 1 1 Process / 9 Scientific management / 12 Moving assembly line / 17 Lean manufacturing / 20 Total quality management / 25 Cellular manufacturing / 28 Mass customization / 31 Business process re-engineering / 35 Supply chain management / 38 Six sigma / 40 2 Money / 44 Cost accounting / 48 Return on investment / 50 Discounted cash flow / 53 Beyond budgeting / 55 Activity-based costing / 58 Balanced scorecard / 60 Economic value-added / 64 3 People / 68 Corporate welfarism / 72 Professional managers / 75 Business education / 78 Performance-related pay / 80 Assessment centres / 83 T-groups / 86 Quality of work life / 89 Mentoring and executive coaching / 91 360-degree feedback / 94 4 Internai structures / 97 The divisional structure / 100 Strategic business units / 103 Matrix organization / 106 Work-out groups / 109 Communities of practice / 112 5 Customer and partner interfaces / 115 Franchising / 119 Direct marketing / 122 Market segmentation / 125 Brand management / 128 Customer relationship management / 130 Vertical integration / 133 Outsourcing / 136 Consortia and alliances / 138 6 Innovation and strategy / 142 Industrial research labs / 146 Skunk works / 149 Corporate venturing / 152 Open innovation / 154 Management by objectives / 157 Strategic planning / 160 Scenario planning / 162 Benchmarking / 165 7 Information efficiency / 169 Operations research / 172 Yield management / 174 MRP I and MRP II / 177 Enterprise resource planning / 179 Conclusion: The management innovation agenda / 182 Resources / 186 Index / 201

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