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Cases in operations management: building customer value through world-class operations

Author: Menor, L. J. ; Klassen, Robert D.Publisher: Sage, 2006.Language: EnglishDescription: 425 p. : Graphs/Ill./Photos ; 24 cm.ISBN: 1412913713Type of document: BookBibliography/Index: Includes bibliographical references
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Item type Current location Collection Call number Status Date due Barcode Item holds
Book Asia Campus
Main Collection
Print TS155 .K53 2006
(Browse shelf)
Available 900180757
Total holds: 0

Includes bibliographical references


Cases in Operations Management Cases in Operations Management introduction to the Ivey Casebook Series Paul W Beamish Preface Developing World-Class Operations Industrie Pininfarina: The New Customer Decision Fell-Fab Products (A) Unicon Concrete Products (H.K.) Ltd. Process Design Earth Buddya Greaves Brewery Quinte MRI ING Direct Canada Celestica, 1nc.-Memory Business Unit Thera-Aid Medical Devices Introduction to Process Simulation Red Cross Mobile Blood Clinics-Improving Donor Service An Introduction to Inventory Control and Independent Demand McLeod Motors Ltd. Iron Ore Company of Ontario VBF Tubing (Abridged) Planning and Control Greaves Brewery: Bottle Replenishment Yield Management at American Airlines MacPherson Refrigeration Limited Larnson Corporation (R) Martin Trailers Limited Illustrious Corporation Project Management Note on Project Management Fundamentals Gadget Toy Company H.M.S. Pinafore vii CPSim: The Critical Path Simulator (Windows Version) Waterloo Regional Police Services: The CIMS Project Quality LongXi Machinery Works-Quality Improvement (A) Blue Mountain Resorts: The Service Quality Journey Noram Foods Hilcrest Auto Mutual Life of Canada-The Group Client Service Guarantee (A) Supply Chain Management International Decorative Glass Spin Master Toys (A): Finding a Manufacturer for E-Chargers Dabbawallahs of Mumbai (A) Daikin Industries Grocery Gateway: Customer Delivery Operations Ladner Building Products Canadian Pharmaceutical Distribution Network Operations Strategy Butler Metal Products: Focusing the Factory Mite1 Semiconductor Electrosteel Castings Limited Blinds To Go: lnvading the Sunshine State ASIMCO International Casting Company (A) The Atlanta Symphony Orchestra Navistar: Environmental Management (A) lndian Oil Corporation Limited-The Mathura Refinery About the Editors

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