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The Power of a positive no: how to say no and still get to yes

Author: Ury, William Publisher: Bantam Books, 2007.Language: EnglishDescription: 257 p. ; 20 cm.ISBN: 0553804987Type of document: BookBibliography/Index: Includes bibliographical references and index
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Item type Current location Collection Call number Status Date due Barcode Item holds
Book Europe Campus
Main Collection
Print BF637 .N4 U79 2007
(Browse shelf)
Available 001247749
Total holds: 0

Includes bibliographical references and index


The Power of a Positive No How to say NO and still get to YES Contents Acknowledgments ix 1 7 Author's Preface: Getting to No Introduction: The Great Gift of No STAGE ONE: PREPARE 23 1. Uncover Your Yes 2. Empower Your No 25 51 73 3. Respect Your Way to Yes STAGE TWO: DELIVER 97 4. Express Your Yes 5. Assert Your No 6. Propose a Yes 99 123 145 STAGE THREE: FOLLOW THROUGH 163 7. Stay True to Your Yes 8. Underscore Your No 9. Negotiate to Yes 211 165 187 Conclusion: The Marriage of Yes and No Endnotes Index 241 247 233

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