INSEAD Library

Includes bibliographical references and index

Digitized

Measure of a leader Measure of a leader 1 A New Model of Leadership A New Model of Leadership ...............................1 . .....................................4 The Difference Between a Leader and a Great Leader . . . . . . . . . . . . . . . -6 Leaders Are Found Everywhere . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 . The Role of Management in Leadership ........................... 8 . . . . . . . . . . . . . . . . .8 . Focus on the Model of Leadership. Not the Leader 2 The Source of Power ......................................10 The Primacy of Vision Functions of a Leader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 . . Power Resides in the Follower . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 ......................................... 13 3 Above and Beyond: Discretionary Effort . . . . . . . . . . . . . . . . . . . . . . .16 Leaders Focus on Discretionary Behavior .........................17 Becoming Like-Minded Sacrifice ........................................ 20 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 .. 4 Loyalty: It's Not About the Leader It's Not About the Leader .......................... 24 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 .. 26 Building Loyalty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Actions Speak Louder Than Words ...............................27 . The Leader Shows the Way . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 . The Opposite of Loyalty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 vii 5 Leaders and Managers: It Takes Both ......................... 35 .................40 Leadership and Management-The Different Roles 6 It's All About Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 5 Starting Point ................................................ 46 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 .. What Is Behavior? What Behavior Is Not ........................................53 Problem Solving Through Behavioral Obseyation . . . . . . . . . . . . . . . . . . 54 7 An Introduction to Leadership Measurement Ways to Measure Leadership ................. 57 . The Proper Use of Measures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .-57 .................................. 59 . Measurement Versus Intuition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 Charisma in Leadership ....................................... 61 8 Measuring Leaders' Accomplishments . . . . . . . . . . . . . . . . . . . . . 63 . 64 Did They Grow the Enterprise? .................................. 64 Did Their Enterprise Achieve Some Level of Prominence? . . . . . . . . . . . . 64 Did the Leader Leave a Positive Legacy? . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Measuring Follower Response: In-Process Measures of Leadership 68 Momentum .................................................. 69 Commitment Initiative . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72. . ....................................................77 Reciprocity .................................................. 81 10 Leadership Measurement Options Ways to Measure Leadership Measurement Formats . . . . . . . . . . . . . . . . . . . . . . . . . .85 ................................... 86 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 . 11 Motivating Followers The Basics of Follower Behavior The Behavioral Consequences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94 . ................................. 95 Behavior Is a Function of Its Consequences . . . . . . . . . . . . . . . . . . . . . . . 97 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 . CONTENTS Positive Reinforcement Withholding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105 . Positive Reinforcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 12 Adding Meaning to the Follower's Work Creating Meaningful Work The Establishing Operation Leaders Connect Creating Reinforcers for Change . . . . . . . . . . . . . . . . . . . .111 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112 . ...............................113 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116 . Leaders Have a Vision ........................................ 117 . Leaders Deliver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119 13 Creating Excitement for the Leader's Initiatives ..............121 Excitement Resides in Behavioral Consequences . . . . . . . . . . . . . . . . . . 123 Themes Cluster Reinforcement ................................. 124 Goals Should Be Antecedents for Positive Reinforcement . . . . . . . . . . .125 14 Maintaining Excitement Over Time ........................130 ........................ 133 Earning the Right to Leisurely Leadership 15 Creating Momentum Mass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .-135 ..................................................... 136 Velocity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 .. Direction ................................................... 141 16 Building Commitment Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Articulating the Vision ........................................144 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 . . Persistence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153 17 Increasing Initiative Teamwork . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163 .. .................................................. 155 159 Managing Interfaces ......................................... Creativity Is Behavior 18 Reciprocity: Maximizing Leader and Follower Interactions Respect Trust ....... 168 .................................................... 170 ...................................................... 172 . Grow Talent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175 19 The Final Frontier of Leadership . . . . . . . . . . . . . . . . . . . . . . . . . . . 180 Appendix: 50 Things You Can Do To Increase Your Leadership lrnpbct ...............185 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .186 . To Build Commitment (11-26) .................................. 187 To Build Initiative (27-39) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188 . 189 To Build Reciprocity (40-50) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . To Build Momentum (1-10) References Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .-191 . ................................................. 1 9 7