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Toxic emotions at work and what you can do about them

Author: Frost, Peter J. Publisher: Harvard Business School Press, 2007.Language: EnglishDescription: 251 p. ; 20 cm.ISBN: 1422102858Type of document: BookBibliography/Index: Includes bibliographical references and index
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Item type Current location Collection Call number Status Date due Barcode Item holds
Book Europe Campus
Main Collection
Print HD6958 .C6 F76 2007
(Browse shelf)
Available 001222524
Total holds: 0

Includes bibliographical references and index


Toxic Emotions at Work And What You Can Do About Them Contents Foreword ix Acknowledgments xi Prologue 1 CHAPTER ONE Emotional Pain in Organizations 11 CHAPTER TWO Sources of Toxicity in Organizations 35 CHAPTER THREE The Work of the Toxin Handler 61 CHAPTER FOUR The Toll on Toxin Handlers 89 viii Contents CHAPTER FIVE Healing the Handlers 107 CHAPTER SIX At the Interface: What Handlers and Their Organizations Can Do 133 CHAPTER SEVEN Leaders Handling Pain 155 CHAPTER EIGHT The Compassionate Company: Architecting Responses to Pain 183 CHAPTER NINE Looking through the Lens of Pain 215 Notes 227 Index 241 About the Author 251

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