Toxic emotions at work and what you can do about them
Author: Frost, Peter J. Publisher: Harvard Business School Press, 2007.Language: EnglishDescription: 251 p. ; 20 cm.ISBN: 1422102858Type of document: BookBibliography/Index: Includes bibliographical references and index
| Item type | Current location | Collection | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
|
Europe Campus Main Collection |
HD6958 .C6 F76 2007
(Browse shelf) 001222524 |
Available | 001222524 |
Includes bibliographical references and index
Digitized
Toxic Emotions at Work And What You Can Do About Them Contents Foreword ix Acknowledgments xi Prologue 1 CHAPTER ONE Emotional Pain in Organizations 11 CHAPTER TWO Sources of Toxicity in Organizations 35 CHAPTER THREE The Work of the Toxin Handler 61 CHAPTER FOUR The Toll on Toxin Handlers 89 viii Contents CHAPTER FIVE Healing the Handlers 107 CHAPTER SIX At the Interface: What Handlers and Their Organizations Can Do 133 CHAPTER SEVEN Leaders Handling Pain 155 CHAPTER EIGHT The Compassionate Company: Architecting Responses to Pain 183 CHAPTER NINE Looking through the Lens of Pain 215 Notes 227 Index 241 About the Author 251
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