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Flightpath: how Westjet is flying high in Canada's most turbulent industry

Author: Grescoe, Paul Publisher: Wiley, 2004.Language: EnglishDescription: 278 p. ; 24 cm.ISBN: 0470834366Type of document: BookBibliography/Index: Includes bibliographical references and index
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Item type Current location Collection Call number Status Date due Barcode Item holds
Book Asia Campus
Main Collection
Print HC100 .W47 G74 2004
(Browse shelf)
Available 900175456
Total holds: 0

Includes bibliographical references and index


Flightpath CONTENTS Acknowledgements Prologue Graduation Day 1. Win Your Wings from the Ground Up The guys behind WestJet 2. Prepare for Takeoff Doing due diligence 3. Find Good Flight Instructors Mentors and advisors 4. Bring Everybody on Board Profit-sharing and share-purchase p lans 5. Follow Your Own Flight Plan Controlling destiny during early disasters 6. Build a Fail-safe into the Flight Plan Giving employees a voice 7. Question Your Pilot Managing executive mistakes 8. Fly in Close Formation Due teamwork within and without 9. Learn to Land on One Engine Productivity and empowerment in the workplace 10. Know When to Spread Your Wings Going public, expanding, competing 11. Have a Fun Flight Pleasing customers-and employees Epilogue Flying into the future A Brief History of WestJet Airlines Notes Index

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