Flightpath: how Westjet is flying high in Canada's most turbulent industry
Author: Grescoe, Paul Publisher: Wiley, 2004.Language: EnglishDescription: 278 p. ; 24 cm.ISBN: 0470834366Type of document: BookBibliography/Index: Includes bibliographical references and indexItem type | Current location | Collection | Call number | Status | Date due | Barcode | Item holds |
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Asia Campus Main Collection |
HC100 .W47 G74 2004
(Browse shelf) 900175456 |
Available | 900175456 |
Includes bibliographical references and index
Digitized
Flightpath CONTENTS Acknowledgements Prologue Graduation Day 1. Win Your Wings from the Ground Up The guys behind WestJet 2. Prepare for Takeoff Doing due diligence 3. Find Good Flight Instructors Mentors and advisors 4. Bring Everybody on Board Profit-sharing and share-purchase p lans 5. Follow Your Own Flight Plan Controlling destiny during early disasters 6. Build a Fail-safe into the Flight Plan Giving employees a voice 7. Question Your Pilot Managing executive mistakes 8. Fly in Close Formation Due teamwork within and without 9. Learn to Land on One Engine Productivity and empowerment in the workplace 10. Know When to Spread Your Wings Going public, expanding, competing 11. Have a Fun Flight Pleasing customers-and employees Epilogue Flying into the future A Brief History of WestJet Airlines Notes Index
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