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Business ethics: case studies and selected readings

Author: Jennings, Marianne M. Publisher: Thomson South-Western, 2006.Edition: 5th international student ed.Language: EnglishDescription: 598 p. ; 26 cm.ISBN: 0324311087Type of document: BookBibliography/Index: Includes bibliographical references and index
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Book Europe Campus
Main Collection
Print BJ53 .J46 2006 Outlines
(Browse shelf)
001192537
Available 001192537
Book Europe Campus
Main Collection
Print BJ53 .J46 2006
(Browse shelf)
001217706
Available 001217706
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Includes bibliographical references and index

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Business Ethics Contents PREFACE INTRODUCTION UNIT 1 Foundations of Ethics: Virtue and Values Section A: Defining Ethics xi xix 1 2 Reading 1.1 What Are Ethics? ..................................................................................................... 2 Reading 1.2 The Types of Ethical Dilemmas..................................................................................9 Reading 1.3 How We Avoid Ethical Dilemmas............................................................................ 13 Section B: Resolving Ethical Dilemmas 17 Reading 1.4 Some Simple Tests for Resolving Ethical Dilemmas.............................................. 17 Reading 1.5 Pressure and Temptation: The Parable of the Sadhu ............................................. 22 Reading 1.6 Trying Out Your Ethics Skills .................................................................................. 29 Case 1.7 The Movie Ticket ............................................................................................... 30 Case 1.8 The All-You-Can-Eat Buffet................................................................................ 30 Case 1.9 Puffing Your Résumé ......................................................................................... 31 Case 1.10 Radar Detectors ................................................................................................ 33 Case 1.11 The Ethics of Looking Busy ............................................................................... 34 Case 1.12 Cell Phone Alibis ............................................................................................... 34 Case 1.13 Travel Expenses: A Chance for Extra Income.................................................... 35 Case 1.14 Do Cheaters Prosper? ....................................................................................... 36 UNIT 2 Foundations of Business Ethics: Virtue, Values, and Business Section A: Defining Business Ethics 37 38 Reading 2.1 What Is Business Ethics? ....................................................................................... 38 Reading 2.2 The Areas of Ethical Challenges ............................................................................ 39 Reading 2.3 Business Ethics and the Role of the Corporation ................................................... 41 Reading 2.4 The Ethics of Responsibility ................................................................................... 43 Reading 2.5 Is Business Bluffing Ethical? .................................................................................. 44 Section B: Resolution of Business Ethics Dilemmas 55 Reading 2.6 Trying Out the Models and a Resolution Approach................................................. 55 Case 2.7 Boeing and the Recruiting of the Government Purchasing Agent ...................... 56 Case 2.8 The Rigged Election Case 2.9 The Loan Officer and the Debtors 58 59 UNIT 3 Foundations of Business Ethics: What Is the Role of Business in Society? Shareholders vs. Stakeholders Section A: The Role of Business in Society 61 62 Reading 3.1 The Social Responsibility of Business Is to Increase Its Profits .............................. 63 Reading 3.2 A Stakeholder Theory of the Modern Corporation .................................................. 69 Reading 3.3 Appeasing Stakeholders with Public Relations........................................................ 75 Reading 3.4 A Combination of Ethics, Law, Capitalism, and Economics: The Coase Theorem............................................................................................. 76 Reading 3.5 Principles of Social Responsibility in Business......................................................... 80 Section B: Applying Social Responsibility and Stakeholder Theory 82 Reading 3.6 Schools of Thought on Social Responsibility .......................................................... 82 Case 3.7 SUVs, the Environment, Safety, and Stakeholders............................................... 84 Case 3.8 Ice-T, the Body Count Album, and Shareholder Uprisings .................................. 93 Case 3.9 Guns 'n Social Responsibility............................................................................... 99 Case 3.10 Shock Jock: Howard Stern................................................................................. 110 Case 3.11 Dayton-Hudson and Its Contributions to Planned Parenthood .......................... 112 Case 3.12 Bayer, Anthrax, Cipro Patents, and Half-Price .................................................. 113 Case 3.13 The Chicago Inner-City School Experiment ...................................................... 118 UNIT 4 Individuals, Individual Values, and the Business Organization Section A: Trust and Employment 121 123 Reading 4.1 The Moving Line.................................................................................................. 123 Case 4.2 General Motors, Volkswagen, and the Traveling Executive............................... 124 Case 4.3 Boeing and the Employees Who Brought the Documents with Them................ 126 Case 4.4 The Sale of Sand to the Saudis.......................................................................... 130 Case 4.5 The Compliance Officer Who Strayed ............................................................... 131 Case 4.6 Espionage and Job-Hopping............................................................................ 133 Case 4.7 The Glowing Recommendation ....................................................................... 134 Reading 4.8 The Ethics of Confrontation .................................................................................. 135 Section B: Taking Advantage Case 4.9 Case 4.10 142 Napster: The Ethics of Peer-to-Peer File Sharing ............................................. 142 Nestle Infant Formula........................................................................................ 147 UNIT 5 Individual Rights and the Business Organization Section A: Corporate Due Process Case 5.1 153 154 Ann Hopkins, Price Waterhouse, and the Partnership ................................. 154 159 Section B: Employee Screening Case 5.2 Post-9/11 Security Screening ...................................................................... 159 161 Section C: Employee Privacy Case 5.3 Case 5.4 Case 5.5 Case 5.6 Employee and Technology Privacy: Is the Boss Spying? ............................ 161 The Athlete Role Model ............................................................................... 169 Private Parts and Public Life: Screening Out Employees Who Misbehave: Janet Jackson and CBS............................................................. 170 Drug Testing of Employees .......................................................................... 172 Section D: Sexual Harassment 174 Case 5.7 Seinfeld in the Workplace.............................................................................. 174 Case 5.8 Hooters: More Than a Waitress? ................................................................. 176 Case 5.9 Navy Top Guns and Sexual Harassment ................................................... 177 Section E: Diversity, Equal Employment, and Affirmative Action 181 Reading 5.10 The Benefits of Diversity: Doug Daft, CEO of Coca-Cola, Inc. ........................... 181 Case 5.11 On-the-Job Fetal Injuries.............................................................................. 186 Case 5.12 Denny's: Discriminatory Service with a Smile .............................................. 188 Case 5.13 Texaco: The Jelly Bean Diversity Fiasco ..................................................... 191 Case 5.14 Hunter Tylo: Pregnancy Is Not a BFOQ........................................................202 Section F: Whistle-Blowing 204 Reading 5.15 The Options for Whistle-Blowers.........................................................................204 Case 5.16 Beech-Nut and the No-Apple-Juice Apple Juice ..........................................204 Case 5.17 NASA and the Space Shuttle Booster Rockets ............................................ 211 Case 5.18 Dow Corning and the Silicone Implants: Questions of Safety and Disclosure .................................................................................... 215 Case 5.19 The Teacher with Tough Standards: Honesty...............................................226 Reading 5.20 On Plagiarism ..................................................................................................... 229 Case 5.21 The Changing Time Cards ...........................................................................231 Case 5.22 Harvard Business Review and the Welch Interview......................................... 232 Section G: Employee Rights Case 5.23 236 Cheap Labor: Children, Sweatshops, Human Rights, and the Fifty-Hour Work Week....................................................................... 236 Reading 5.24 Human Rights Declarations and Company Policies ........................................... 243 UNIT 6 Business Operations: Financial Issues 257 Section A: Financial Reports: Earnings, Transparency, and Management 259 Reading 6.1 Earnings Management: The Ethical Issues Remain ............................................ 259 Reading 6.2 Chainsaw Al and the Ethics of Materiality in Financial Reporting ......................... 263 Case 6.3 Creative Medical Billing ................................................................................... 270 Case 6.4 MiniScribe and the Auditors ............................................................................ 273 Case 6.5 FINOVA and the Loan Write-Off ...................................................................... 276 Case 6.6 Phar-Mor Earnings .......................................................................................... 281 Case 6.7 Overstated Earnings: Bausch and Lomb............................................................. 284 Case 6.8 Enron--The CFO, Conflicts, and Cooking the Books with Natural Gas and Electricity................................................................................ 286 Case 6.9 WorldCom: The Little Company That Couldn't After All................................... 298 Case 6.10 Arthur Andersen: A Fallen Giant ..................................................................... 315 Section B: Personal Ambition and Hubris 321 Case 6.11 Jonathan Lebed: The Middle School Tycoon .................................................321 Case 6.12 The Inside Tract: Dan Dorfman........................................................................ 323 Case 6.13 Martha Stewart: Not Such a Good Thing ......................................................... 325 Case 6.14 Dennis Kozlowski: Tyco and the $6,000 Shower Curtain ................................ 329 Case 6.15 Norte!: Restatements during Restatements of Earnings.................................. 339 Case 6.16 Compensation-Fueled Dishonesty: Fraud to Get Results................................ 340 Case 6.17 The Ethics of Bankruptcy................................................................................. 345 UNIT 7 Business Operations: Workplace Safety Risks, Systems, and International Operations 349 Section A: Conflicts between the Corporation's Ethics and Business Practices in Foreign Countries 350 Reading 7.1 Why an International Code of Ethics Would Be Good for Business ..................... 350 Case 7.2 Product Dumping..............................................................................................355 Case 7.3 The Taboo of Women in Management............................................................. 356 Reading 7.4 The Ethics of Business in China and Business Ethics in China............................ 358 Case 7.5 The Adoption Agency and Senor Jose's Fees ................................................ 362 Case 7.6 Salt Lake City, the Olympics, and Bribery ....................................................... 363 Section B: Workplace Safety 370 Reading 7.7 The Regulatory Cycle............................................................................................370 Case 7.8 Electromagnetic Fields: Exposure for Workers and Customers ...................... 373 Case 7.9 Johns-Manville and the Asbestos Exposure ....................................................380 Case 7.10 Domino's Pizza Delivers .................................................................................. 387 Case 7.11 Cell Phones.................................................................................................... 389 Section C: Plant Closures and Downsizing Case 7.12 Case 7.13 393 Aaron Feuerstein and Malden Mills ................................................................. 393 GM Plant Closings and Efforts at Outplacement ..............................................395 Section D: Environmental Issues 398 Case 7.14 Herman Miller and Its Rain Forest Chairs......................................................... 398 Case 7.15 Exxon and Alaska............................................................................................. 400 Case 7.16 The Death of the Great Disposable Diaper Debate.......................................... 407 Section E: Purchasing: Conflicts and Bribery 410 Case 7.17 JCPenney and Its Wealthy Buyer..................................................................... 410 Case 7.18 Cars for Cars: Honda Executives' Allocation System ...................................... 412 Case 7.19 Frozen Coke and Burger King and the Richmond Rigging............................... 413 Case 7.20 Perks for the Good Doctors ............................................................................. 417 Case 7.21 The Analyst Who Needed a Preschool............................................................. 418 Case 7.22 Ford, Firestone, and the Rolling Explorer......................................................... 422 UNIT 8 Business and Its Competition Section A: Advertising Content Case 8.1 Case 8.2 Case 8.3 Case 8.4 433 434 Joe Camel: The Cartoon Character Who Sold Cigarettes and Nearly Felled an Industry ...........................................................................434 Alcohol Advertising: The College Focus .......................................................... 441 The Obligation to Screen? The Obligation to Reject: Soldier of Fortune Classifieds........................................................................... 443 Hollywood Ads.................................................................................................. 446 Section B: Appropriation of Others' Ideas 448 Case 8.5 Ragu Thick and Zesty.......................................................................................448 Case 8.6 The Little Intermittent Windshield Wiper and Its Little Inventor ........................449 Case 8.7 V-A-N-N-A: It Belongs to Me.............................................................................451 Case 8.8 Copyrights, Songs, and Charity ....................................................................... 451 Section C: Pricing 454 Case 8.9 Archer Daniels Midland: A Giant in Grain ........................................................ 454 Case 8.10 Sotheby's and Christie's: The No-Auction Prices ............................................ 456 Section D: Competitors, the Playing Field, and Competition 460 Case 8.11 Slotting: Facilitation, Costs, or Bribery?............................................................ 460 Case 8.12 Mr. Gates: Genius and Fierce Competitor ....................................................... 466 Section E: Business and Its Shareholders 469 Case 8.13 Executive Compensation ................................................................................. 469 Case 8.14 Shareholder Proposals and Corporate Governance......................................... 474 UNIT 9 Business and Its Product Section A: Contract Relations Case 9.1 Case 9.2 Case 9.3 Case 9.4 Case 9.5 Case 9.6 481 482 Intel and Pentium: What to Do When the Chips Are Down.............................. 482 Hidden Car Rental Fees ..................................................................................485 Thinning Diet Industry...................................................................................... 489 Sears and High-Cost Auto Repairs ................................................................. 494 Magazine Contests: The Disclosure of Odds................................................... 500 McDonald's and the Disappearing Dodge Viper Game Pieces ....................... 501 Section B: Product Safety 503 Case 9.7 Tylenol: The Product and Its Packaging Safety ...............................................503 Case 9.8 Ford and Its Pinto and GM and Its Malibu: The Repeating Exploding Gas Tank Problem ........................................................................... 506 Case 9.9 ATVs: Danger on Wheels ................................................................................ 513 Case 9.10 E. coli, Jack-in-the-Box, and Cooking Temperatures ...................................... 517 Section C: Product Social Issues 520 Case 9.11 The Mommy Doll ............................................................................................. 520 Case 9.12 Rock Music Warning Labels ............................................................................ 521 Case 9.13 Stem-Cell Research ........................................................................................ 524 UNIT 10 Business and Government Section A: Government Employees Case 10.1 Case 10.2 Case 10.3 Case 10.4 Case 10.5 Case 10.6 Case 10.7 Case 10.8 527 528 A Club in My Name.......................................................................................... 528 The Fireman and His Family ........................................................................... 529 Commodities, Conflicts, and Clintons .............................................................. 529 The Secretary of Agriculture, Chicken Processors, and Football Skybox Seats ...................................................................................... 531 The City Council Member with Clout ............................................................... 536 IRS Employees and Sensitive Data ................................................................. 537 The Generous and Profitable Foundation Board..............................................538 One Foot in Government and the Other in the Private Sector ......................... 540 Section B: Government Contracts 542 Case 10.9 Stanford University and Government Overhead Payments .............................542 Case 10.10 Casino Leases and the County Supervisor ............................................................ 545 Case 10.11 Bids, Employees, and Conflicts ............................................................................. 546 Case 10.12 Government Pricing and Finding a Way around It.................................................. 547 Section C: Government Responsibilities 548 Case 10.13 Orange County: Derivative Capital of the United States ........................................ 548 Case 10.14 Cars and Conflicts ................................................................................................. 550 UNIT 11 Ethics and Nonprofits Section A: Ethics and Nonprofits Case 11.1 Case 11.2 Case 11.3 551 552 Giving and Spending the United Way.................................................................552 New Era--If It Sounds Too Good to Be True, It Is Too Good to Be True . . . .... 554 The Red Cross, New York, and Ground Zero.................................................... 558 BUSINESS DISCIPLINE INDEX PRODUCT/COMPANY/INDIVIDUALS/ SUBJECT INDEX TOPIC INDEX 559 569 589

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