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Operations management

Author: Slack, Nigel ; Chambers, Stuart ; Johnston, RobertPublisher: Prentice Hall, 2004. ; Financial Times, 2004.Edition: 4th ed.Language: EnglishDescription: 794 p. ; 24 cm.ISBN: 0273679066Type of document: BookBibliography/Index: Includes bibliographical references and index
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Item type Current location Collection Call number Status Date due Barcode Item holds
Book Europe Campus
Main Collection
Print TS155 .S53 2004
(Browse shelf)
Available 32419001210446
Total holds: 0

Includes bibliographical references and index


Operations Management Brief contents Preface Guided tour of the book Guided tour of the student resources on the companion website How to use the book About the authors Acknowledgements part one xi xiv xvi xviii xix xx 2 Introduction chapter 1 Operations management chapter 2 The strategic rote and objectives of operations chapter 3 Operations strategy part two chapter chapter chapter chapter chapter chapter 4 5 6 7 8 9 4 37 64 92 Design Process design The design of products and services Supply network design Layout and flow Process technology Job design and work organization 94 127 161 203 244 282 320 322 357 404 443 481 517 551 591 636 638 678 717 748 part three chapter chapter chapter chapter chapter chapter chapter chapter 10 11 12 13 14 15 16 17 Planning and control The nature of planning and control Capacity planning and control Inventory planning and control Supply chain planning and control Enterprise resource planning (ERP) Lean operations and JIT Project planning and control Quality planning and control part four Improvement chapter 18 Operations improvement chapter 19 Failure prevention and recovery chapter 20 Managing improvement - the TQM approach part five The operations challenge chapter 21 The operations challenge Glossary Index 750 770 781

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