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Management challenges in the 21st century

Author: Lewis, Pamela S. ; Goodman, Stephen H. ; Fandt, Patricia M.Publisher: South-Western College Publishing, 1998.Edition: 2nd ed.Language: EnglishDescription: 674 p. ; 26 cm.ISBN: 0538878991Type of document: BookBibliography/Index: Includes bibliographical references and index
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Item type Current location Collection Call number Status Date due Barcode Item holds
Book Europe Campus
Main Collection
Print HD31 .L49 1998
(Browse shelf)
Available 001210263
Total holds: 0

Includes bibliographical references and index


Management Challenges in the 21st Century Brief Contents PREFACE PART 1 Chapter 1 xxi MEETING THE CHALLENGES OF THE 21ST CENTURY 1 Management and Managers: Yesterday, Today, and Tomorrow 3 Chapter 2 Evolution of Management Thought 41 Chapter 3 Social Responsibility and Ethics 77 PART 2 Chapter 4 Chapter 5 Chapter 6 PLANNING CHALLENGES IN THE 21ST CENTURY 117 Planning in the Contemporary Organization Strategic Planning in a Global Environment Effective Managerial Decision Making 189 221 119 153 Chapter 7 Decision-Making Tools and Techniques PART 3 Chapter 8 ORGANIZING CHALLENGES IN THE 21ST CENTURY 259 Organizing for Quality, Productivity, and Job Satisfaction 261 Chapter 9 Designing the Contemporary Organization 297 Chapter 10 Managing Human Resources 331 Chapter 11 Organizational Culture, Change, and Development 369 PART 4 LEADERSHIP CHALLENGES IN THE 21ST CENTURY 399 Chapter 12 Communicating Effectively within Diverse Organizations 401 Chapter 13 Understanding Leadership in a Dynamic Environment 433 Chapter 14 Effectively Managing Individual and Group Behavior 463 Chapter 15 Motivating Organizational Members 497 PART 5 CONTROL CHALLENGES IN THE 21ST CENTURY 531 Chapter 16 Organizational Control in a Complex Business Environment 533 Chapter 17 Productivity and Quality in Operations 569 Chapter 18 Information Technology and Control 607 APPENDIX GLOSSARY INDEXES 643 651 661

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