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The 360° Leader Developing Your Influence from Anywhere in the Organization Contents Acknowledgments ............................................................................................................ ix SECTION I: THE MYTHS OF LEADING FROM THE MIDDLE OF AN ORGANIZATION MYTH #I The Position Myth: "I can't lead if I am ................................... 4 not at the top." MYTH #2 The Destination Myth: "When I get to .................................... 8 the top, then I'll learn to lead." MYTH #3 The Influence Myth: "If I were on top, .................................... 10 then people would follow me." MYTH #4 The Inexperience Myth: "When I get to .................................. 12 the top, I'll be in control." MYTH #5 The Freedom Myth: "When I get to .......................................... 14 the top, I'll no longer be limited." MYTH #6 The Potential Myth: "I can't reach my .................................... 17 potential if I'm not the top leader." MYTH #7 The All-or-Nothing Myth: "If I can't get to .............................. 19 the top, then I won't try to lead." Section I Review ................................................................................................................ 22 SECTION II: THE CHALLENGES 360-DEGREE LEADERS FACE CHALLENGE #I The Tension Challenge: The Pressure of ................... 25 Being Caught in the Middle Challenge #2 The Frustration Challenge: Following ..................... 34 an Ineffective Leader Challenge #3 The Multi-Hat Challenge: One ................................... 43 Head . . . Many Hats Challenge #4 The Ego Challenge: You're Often ............................... 50 Hidden in the Middle Challenge #5 The Fulfillment Challenge: Leaders ......................... 56 Like the Front More Than the Middle Challenge #6 The Vision Challenge: Championing the ................ 64 Vision Is More Difficult When You Didn't Create It Challenge #7 The Influence Challenge: Leading Others ............. 73 Beyond Your Position Is Not Easy Section II Review ..........................................................................................80 SECTION III: THE PRINCIPLES 360-DEGREE LEADERS PRACTICE TO LEAD UP LEAD-UP PRINCIPLE #1 Lead Yourself Exceptionally Well ................. 84 LEAD-UP PRINCIPLE #2 Lighten Your Leader's Load ........................... 94 LEAD-UP PRINCIPLE #3 Be Willing to Do What .................................. 104 Others Won't LEAD-UP PRINCIPLE #4 Do More Than Manage--Lead! .................. 112 LEAD-UP PRINCIPLE #5 Invest in Relational Chemistry .................. 119 LEAD-UP PRINCIPLE #6 Be Prepared Every Time You Take . . . .. 126 Your Leader's Time LEAD-UP PRINCIPLE #7 Know When to Push and When to . . . 134 Back Off LEAD-UP PRINCIPLE #8 Become a Go-To Player ................................ 145 LEAD-UP PRINCIPLE #9 Be Better Tomorrow Than You .................. 150 Are Today Section III R e v i e w .................................................................................. 157 SECTION IV: THE PRINCIPLES 360-DEGREE LEADERS PRACTICE TO LEAD ACROSS LEAD-ACROSS PRINCIPLE #I Understand, Practice, .......................161 and Complete the Leadership Loop LEAD-ACROSS PRINCIPLE #2 Put Completing Fellow Leaders . . . 169 Ahead of Competing with Them LEAD-ACROSS PRINCIPLE #3 Be a Friend .......................................... 175 LEAD-ACROSS PRINCIPLE #4 Avoid Office Politics .......................... 181 LEAD-ACROSS PRINCIPLE #5 Expand Your Circle of ...................... 189 Acquaintances LEAD-ACROSS PRINCIPLE #6 Let the Best Idea Win ....................... 197 LEAD-ACROSS PRINCIPLE #7 Don't Pretend You're Perfect . . . .. 205 Section IV Review .................................................................................... 210 SECTION V: THE PRINCIPLES 360-DEGREE LEADERS PRACTICE TO LEAD DOWN LEAD-DOWN PRINCIPLE #I Walk Slowly Through .......................... 213 the Halls LEAD-DOWN PRINCIPLE #2 See Everyone As a "10" ....................... 220 LEAD-DOWN PRINCIPLE #3 Develop Each Team Member ............ 228 as a Person LEAD-DOWN PRINCIPLE #4 Place People in Their ........................... 237 Strength Zones LEAD-DOWN PRINCIPLE #5 Model the Behavior .............................. 242 You Desire LEAD-DOWN PRINCIPLE #6 Transfer the Vision .............................. 248 LEAD-DOWN PRINCIPLE #7 Reward for Results .............................. 254 Section V Review ..................................................................................... 261 SECTION VI: THE VALUE OF 360-DEGREE LEADERS VALUE #1 A Leadership Team Is More Effective ...............................265 Than Just One Leader VALUE #2 Leaders Are Needed at Every Level ...................................269 of the Organization VALUE #3 Leading Successfully at One Level Is a ...........................274 Qualifier for Leading at the Next Level VALUE #4 Good Leaders in the Middle Make Better ....................... 279 Leaders at the Top VALUE #5 360-Degree Leaders Possess Qualities ........................... 285 Every Organization Needs Section VI Review .................................................................................296 SPECIAL SECTION: CREATE AN ENVIRONMENT THAT ............................. 297 UNLEASHES 360-DEGREE LEADERS Notes ........................................................................................... 309 About the Author ..................................................................................314