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Influencing: skills and techniques for business success

Author: Dent, Fiona Elsa ; Dent, MikePublisher: Palgrave Macmillan, 2006.Language: EnglishDescription: 184 p. ; 24 cm.ISBN: 1403996687Type of document: BookBibliography/Index: Includes bibliographical references and index
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Item type Current location Collection Call number Status Date due Barcode Item holds
Book Europe Campus
Main Collection
Print HD30.23 .D46 2006
(Browse shelf)
Available 001179153
Total holds: 0

Includes bibliographical references and index


Influencing Skills and Techniques for Business Success Contents Acknowledgements 1 Introduction: The Importance of Influencing 2 Understanding Your Influencing Environment: The Big Picture 3 Influencing Skills and Attitudes: What Do You Bring to the Party? 4 Influencing Style: Tough Guy, Best Friend, Bull in a China Shop or Idealist? 5 Awareness of Others: 'Standing in Their Shoes' 6 Approaches and Techniques: Using Your Toolkit vii 1 15 27 59 77 99 7 Deciding on and Implementing Your Influencing Strategy: Putting It into Practice 8 Conclusion: Tips, Techniques and Misconceptions! 137 157 173 176 Bibliography Index

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