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Managing diversity: toward a globally inclusive workplace

Author: Mor Barak, Michàlle E. Publisher: Sage, 2005.Language: EnglishDescription: 342 p. : Graphs ; 24 cm.ISBN: 0761927735Type of document: BookBibliography/Index: Includes bibliographical references and index
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Item type Current location Collection Call number Status Date due Barcode Item holds
Book Asia Campus
Main Collection
Print HD2755.5 .M67 2005
(Browse shelf)
900182348
Available 900182348
Book Europe Campus
Main Collection
Print HD2755.5 .M67 2005
(Browse shelf)
32419001178866
Available 32419001178866
Total holds: 0

Includes bibliographical references and index

Digitized

Managing Diversity Toward a Globally Inclusive Workplace Contents List of Boxes, Figures, and Tables Preface and Acknowledgments 1. Introduction and Conceptual Framework The Challenge of Managing Diversity in a Global Context Tensions Posed by Global Workforce Trends Diversity and Exclusion: A Critical Workforce Problem The Inclusive Workplace Model Conceptual Framework and Organization of the Book Summary and Conclusion PART I: THE GLOBAL CONTEXT FOR DIVERSITY MANAGEMENT 2. Diversity Legislation in a Global Perspective: Equality and Fairness in Employment The International Bill of Human Rights and Employment Rights Importance and Influence of the Declaration of Human Rights Implementation Diversity-Related Employment Legislation Broad-Based Antidiscrimination Legislation Practical Implications Summary and Conclusion Appendix 2.1 Universal Declaration of Human Rights Appendix 2.2 Global Antidiscrimination and Equal Rights Legislation 3. Discrimination, Equality and Fairness in Employment: Social Policies and Affirmative/Positive Action Programs Discrimination and Equality in Employment Theoretical Perspectives of Discrimination and Affirmative Action ix xiii 1 2 4 6 8 12 13 15 17 18 21 23 25 26 37 38 39 46 53 54 57 Social Policies and Affirmative/Positive Action Programs The Public Debate Over Affirmative and Positive Action Policies Summary and Conclusion 4. Global Demographic Trends: Impact on Workforce Diversity Martha Farnsworth Riche and Michálle E. Mor Barak International Population Trends National Trends Summary and Conclusion 5. Socioeconomic Transitions: The New Realities of the Global Workforce Martha Farnsworth Riche and Michálle E. Mor Barak Worker Migration Occupational Diversity Migration of Employers Implications for Diversity of Gender, Disability, and Sexual Orientation Educational Trends and Workforce Diversity Summary and Conclusion PART II: SOCIAL PSYCHOLOGICAL PERSPECTIVES OF WORKFORCE DIVERSITY 6. Defining Diversity in a Global Context: Prejudice and Discrimination Workforce Diversity Defined Toward a Global Definition of Diversity Stereotypes and Prejudice Dehumanization and Oppression Employment-Related Discrimination Summary and Conclusion 7. Vive la Différence? Theoretical Perspectives on Diversity and Exclusion in the Workplace Diversity and Exclusion: A Critical Workforce Problem Theoretical Underpinnings of the Inclusion-Exclusion Construct Research on Organizational Demography Documenting Exclusion Social Psychological Theories on 59 67 69 72 73 84 94 97 100 103 106 111 112 116 119 121 123 130 133 139 141 144 147 148 150 152 Diversity and Intergroup Relations Summary and Conclusion 8. Culture and Communication in the Global Workplace The Cultural Context for the Global Workplace Cross-Cultural Communication Effective Cross-Cultural Communication Summary and Conclusion 9. Interpersonal Relationships in a Global Work Context Jeffery Sanchez-Burks and Michàlle E. Mor Barak Cultural Styles and Relational Schemas Diversity in Interpersonal Relationships Interpersonal Relationships and Cross-Cultural Communication Theoretical Perspectives on Interpersonal Cross-Cultural Communication Summary and Conclusion PART III: MANAGING A DIVERSE WORKFORCE IN THE GLOBAL CONTEXT: THE INCLUSIVE WORKPLACE 155 166 168 168 174 176 183 186 188 191 196 197 202 205 10. Diversity Management: Paradigms, Rationale, and Key Elements 207 Defining Diversity Management 208 From Equal Rights Laws, to Affirmative/ Positive Action, to Diversity Management Diversity Management Paradigms The Impetus for Implementing Diversity Management Characteristics and Limitations of Diversity Management Summary and Conclusion 11. An Overview of the Inclusive Workplace Model: Managing the Globalized Workforce Diversity Diversity Management and the Inclusive Workplace 12. The Inclusive Workplace: Level I: Inclusion Through Diversity Within the Work Organization Inclusive Policies and Practices Barriers and Benefits of Implementing the Inclusive Approach at Level I Case Illustration: Level I--Inclusion Through Diversity Within Work Organizations--Denny's, Inc. Questions for Discussion and Further Analysis Summary and Conclusion 210 212 218 220 222 224 225 228 229 232 235 242 242 13. The Inclusive Workplace: Level II: Inclusion Through Corporate-Community Collaborations Inclusive Policies and Practices Barriers and Benefits of Implementing the Inclusive Approach at Level II Case Illustration: Level II--Inclusion Through CorporateCommunity Collaboration--Unilever Questions for Discussion and Further Analysis Summary and Conclusion 14. The Inclusive Workplace: Level III: Inclusion Through State/National Collaborations Barriers and Benefits of Implementing the Inclusive Approach at Level III Case Illustration: Level III--Inclusion of Disadvantaged Groups at the National/State Level--Eurest Questions for Discussion and Further Analysis Summary and Conclusion 15. The Inclusive Workplace: Level IV: Inclusion Through International Collaborations Barriers and Benefits to Implementing the Inclusive Approach at Level IV Case Illustration: Level IV--Inclusion Through International Collaborations--The Fair Trade Company Fair Trade History Global Village and the Fair Trade Company Fair Trade Future Questions for Discussion and Further Analysis Summary and Conclusion 16. Toward a Globally Inclusive Workplace: Putting the Pieces Together The Value Base for the Inclusive Workplace Implementation of the Inclusive Workplace Conclusion Appendix References Index About the Author 244 246 248 250 257 257 260 262 265 270 270 272 276 278 278 280 282 283 284 286 286 287 291 293 301 329 343

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