Normal view MARC view

Global sourcing of business and its services

Author: Willcocks, Leslie P. ; Lacity, Mary C.Publisher: Palgrave Macmillan, 2006.Language: EnglishDescription: 304 p. : Graphs ; 24 cm.ISBN: 0230006590Type of document: BookBibliography/Index: Includes bibliographical references and index
Tags: No tags from this library for this title. Log in to add tags.
Item type Current location Collection Call number Status Date due Barcode Item holds
Book Europe Campus
Main Collection
Print HD39.5 .W55 2006
(Browse shelf)
001178346
Available 001178346
Total holds: 0

Includes bibliographical references and index

Digitized

Global Sourcing of Business and IT Services Contents List of Tables List of Figures Acknowledgments Series Preface Notes on Co-authors Chapter 1 Transforming back offices through outsourcing: Approaches and lessons Mary Lacity and Leslie Willcocks Chapter 2 Managing the sourcing process: A life cycle perspective Sara Cullen, Peter Seddon, and Leslie Willcocks Chapter 3 The core capabilities framework for achieving high performing back offices Leslie Willcocks and David Feeny Chapter 4 Assessing 12 supplier capabilities David Feeny, Mary Lacity, and Leslie Willcocks Chapter 5 The winner's curse in outsourcing: How to avoid relational trauma Thomas Kern, Leslie Willcocks, and Eric van Heck Chapter 6 Outsourcing human resources: The case of BAE Systems Mary Lacity, David Feeny, and Leslie Willcocks Chapter 7 Outsourcing indirect procurement spend: The case of BAE Systems Mary Lacity, Leslie Willcocks, and David Feeny vii viii x xii xiv 1 35 67 97 114 145 179 vi Contents Chapter 8 Managing knowledge in outsourcing: Cases in financial services 206 Leslie Willcocks, John Hindle, David Feeny, and Mary Lacity Chapter 9 Offshoring of IT work: 29 practices Rottman and Mary Lacity Chapter 10 From application service provision to netsourcing: A risk mitigation framework Thomas Kern, Leslie Willcocks, and Mary Lacity Chapter 11 The future of global sourcing: Trends and enduring challenges Mary Lacity and Leslie Willcocks Authors' publications on global sourcing of business and IT services Index 223 256 275 287 299

There are no comments for this item.

Log in to your account to post a comment.
Koha 18.11 - INSEAD Catalogue
Home | Contact Us | What's Koha?