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Managing strategic enterprise systems and e-government initiatives in Asia: a casebook

Author: Pan, Shan-Ling Series: Series in innovation and knowledge management ; 1 Publisher: World Scientific Publishing 2004.Language: EnglishDescription: 160 p. : Graphs ; 23 cm.ISBN: 9812389075Type of document: Book
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Item type Current location Collection Call number Status Date due Barcode Item holds
Book Europe Campus
Main Collection
Print HD30.2 .M36 2004
(Browse shelf)
001188345
Available 001188345
Total holds: 0

Digitized

Managing Strategic Enterprise Systems and e-Government Initiatives in Asia A Casebook Contents Foreword by Robert Galliers Foreword by Lai Kim Fatt Preface Acknowledgements List of Contributors Case 1: Infosys Technologies Limited, India RaviShankar Mayasandra vii ix xi xiii xv 1 21 Case 2: NCS Private Limited, Singapore Anand Ramchand Case 3: Enterprise Resource Planning (ERP) Maintenance and Upgrade Management and Challenges Celeste Ng See-Pui 45 61 87 Case 4: UNI, Singapore Sathish Sritharan Case 5: Singapore Police Force: One-Stop Public Entertainment Licensing Centre (OSPEC) Calvin Chan Meng Lai Case 6: The Infocomm Development Authority of Singapore (IDA) Eric T.K. Lim 103 vi CONTENTS Case 7: Supreme Court Registry Office of South Korea (SCRO) Hyun Jeong Kim, Yasmin Merali and Jimmy Huang 119 139 Case 8: Inland Revenue Authority of Singapore (IRAS) Tan Chee Wee

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