Conflict and communication in the family business
Author: Astrachan, Joseph H. ; McMillan, Kristi Series: Family business leadership ; 16 Publisher: Family Enterprise Publishers, 2003.Language: EnglishDescription: 61 p. : Graphs ; 23 cm.ISBN: 1891652109Type of document: BookBibliography/Index: Includes bibliographical references and index
| Item type | Current location | Collection | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
|
Asia Campus Textbook Collection |
HD62.25 .F36 16 2003
(Browse shelf) 900182232 |
Available | 900182232 | |||
|
Europe Campus Main Collection |
HD62.25 .F36 16 2003
(Browse shelf) 001191026 |
Available | 001191026 |
Includes bibliographical references and index
Digitized
Conflict and Communication in the Family Business Contents I. Introduction: Understanding Conflict and Communication.......................... 1 II. The Many Masks of Conflict ....................................................................... 5 III. What Makes Good Communication So Hard? ........................................ 13 IV. Improving Your Communication Skills................................................... 21 V. Creating a Climate for Good Communication............................................ 33 VI. Using Communication to Manage Conflict............................................... 41 VII. Getting Outside Help................................................................................ 47 VIII. Strategies for Tough Cases..................................................................... 51 IX. Summary.................................................................................................... 53 Bibliography and Suggested Readings ................................................. 55 Index ..................................................................................................... 57
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