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Conflict and communication in the family business

Author: Astrachan, Joseph H. ; McMillan, Kristi Series: Family business leadership ; 16 Publisher: Family Enterprise Publishers, 2003.Language: EnglishDescription: 61 p. : Graphs ; 23 cm.ISBN: 1891652109Type of document: BookBibliography/Index: Includes bibliographical references and index
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Item type Current location Collection Call number Status Date due Barcode Item holds
Book (short loan) Asia Campus
Textbook Collection
Print HD62.25 .F36 16 2003
(Browse shelf)
900182232
Available 900182232
Book Europe Campus
Main Collection
Print HD62.25 .F36 16 2003
(Browse shelf)
001191026
Available 001191026
Total holds: 0

Includes bibliographical references and index

Digitized

Conflict and Communication in the Family Business Contents I. Introduction: Understanding Conflict and Communication.......................... 1 II. The Many Masks of Conflict ....................................................................... 5 III. What Makes Good Communication So Hard? ........................................ 13 IV. Improving Your Communication Skills................................................... 21 V. Creating a Climate for Good Communication............................................ 33 VI. Using Communication to Manage Conflict............................................... 41 VII. Getting Outside Help................................................................................ 47 VIII. Strategies for Tough Cases..................................................................... 51 IX. Summary.................................................................................................... 53 Bibliography and Suggested Readings ................................................. 55 Index ..................................................................................................... 57

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