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Essentials of management: an Asian perspective

Author: Putti, Joseph M. ; Koontz, Harold ; Weihrich, HeinzPublisher: McGraw-Hill, 1998.Language: EnglishDescription: 576 p. : Graphs/Ill. ; 24 cm.ISBN: 0071155244Type of document: BookBibliography/Index: Includes bibliographical references and index
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Item type Current location Collection Call number Status Date due Barcode Item holds
Book Asia Campus
Main Collection
Print HD28.4 .P88 1998
(Browse shelf)
900098231
Available 900098231
Book Europe Campus
Main Collection
Print HD28.4 .P88 1998
(Browse shelf)
001313079
Available 001313079
Total holds: 0

Includes bibliographical references and index

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CONTENTS Essentials of management: An Asian Perspective Essentials of management: An Asian Perspective - About the Authors Preface 1 The Environment of Business What is a System? Types of Systems Business Ecology The Systems Approach to Operational Management Types of Environment Environmental Forces Adapting to Environmental Changes by shifting Paradigms Management and the Environment Summary Key Ideas and Concepts for Review Questions for Review and Discussion Experiential Exercise Case Study: Oriental Enterprise References 2 The Nature and Meaning of Management Management Defined Framework of Management Management - Science or Art? Professionalization of Management Levels of Management The Manager's Functions Managerial Skills Management in Modern Society Nature of Management in Asian Countries Summary Key Ideas and Concepts for Review Questions for Review and Discussion Experiential Exercise Case Study: Lim's Exports and Imports References Evolution of Management Thought The Classical or Traditional School Human Relations School Management Science or Quantitative School of Thought Modern Management Summary Key Ideas and Concepts for Review Questions for Review and Discussion Experiential Exercise Case Study: The Trainer's Dilemma References 3 4 Human Relations in Management Historical Perspectives of Human Relations The Hawthorne Studies Post-Hawthome Studies Era Behavioral Sciences Modifications of Classical Principles and Human Relations School Some Contributions of Human Relations Movement Some Human Relations Tips Human Resource Management Human Resource Management in Asian Countries Summary Key Ideas and Concepts for Review Questions for Review and Discussion Experiential Exercise Case Study: Who Takes the Blame? References The Planning Function Nature of Planning Meaning of Planning Planning and Decision-making Reasons for Planning Types of Plans The Process of Planning Planning Techniques Benefits of Good Planning Summary Key Ideas and Concepts for Review Questions for Review and Discussion Experiential Exercise Case Study: Dennis Sin's PCB Business References Managing By Objectives (MBO) The nature of Objectives Early Impetus to MBO The Process of Managing by Objectives How to Set Objectives Benefits and Weaknesses of Management by Objectives and Some Recommendations Essential Conditions for Launching a Management by Objectives Program Summary Key Ideas and Concepts for Review Questions for Review and Discussion Experiential Exercise Case Study: The Pattaya Township Electricity Board References 5 6 7 The Decision-making Process Misconceptions about Decision-making The Meaning of Decision-making Decision-making Conditions The Importance and Limitations of Rational Decision-making Types of Decisions Steps in the Decision-making Process A Decision Situation Decision-making Techniques Decision Support Systems Empowering for Effective Decisions Summary Key Ideas and Concepts for Review Questions for Review and Discussion Experiential Exercise Case Study: Tang Toy Company References 8 The Organizing Function Meaning of Organization Types of Organizations Goals and Purposes of Organizations Organization Structure Departmentalization Strategic Business Units Choosing the Pattern of Departmentalization Vertical Dimension to an Organization Centralization and Decentralization Span of Control Factors Determining an Effective Span "Flat" and "Tall" Structures Committees Basic Types of Organization Structures Inputs to be Considered in Organizing Logical Methods in Designing Organizations Mistakes in Designing Organization Structures Organizations of the Future Horizontal Structure: Thing of the Future Learning Organizations Business Process Reengineering Summary Key Ideas and Concepts for Review Questions for Review and Discussion Experiential Exercise Case Study: Tiger Brand Pharmaceutical Company References 9 Authority in Organizations Nature of Authority Power Influence Authority, Responsibility and Accountability Meaning of Authority The Origin of Authority Acceptance of Authority Kinds of Authority Misuses of Authority Delegation of Authority Line and Staff Authority Summary Key Ideas and Concepts for Review Questions for Review and Discussion Experiential Exercise Case Study: The Bogged-Down Executive References 10 The Control Function Control and Supervision Preventive Controls Warning Controls Process of Control Critical Control Points and Standards Feedback in Control Characteristics of Controls Control by Exception Types of Control Self-control Special Areas of Control Performance Appraisal as a Control Mechanism Information Technology The Use of Computers in Handling Information Challenges Created by Information Technology Summary Key Ideas and Concepts for Review Questions for Review and Discussion Experiential Exercise Case Study: Sin-Tec Enterprises References 1 The Staffing Function 1 Recruitment Manpower Stages in the Selection Process Evaluation of Selection Program Skills and Personal Characteristics Needed by Managers Training and Development Management Development Staffing Function in the Asian Context Summary Key Ideas and Concepts for Review Questions for Review and Discussion Experiential Exercise Case Study: Selection at Styrotek References 12 Leadership for Management Meaning of Leadership Differing Views of Leadership Leadership Styles Picking the Proper Leadership Style Some Significant Research on Leadership Managerial Skill Requirements of Leaders Effective Leadership Habits of Effective People Who is a Successful Leader? Visionary Style of Leadership - A Practical Approach Leadership Style in Asian Countries Summary Key Ideas and Concepts for Review Questions for Review and Discussion Experiential Exercise Case Study: Mara Engineering Company References 13 Motivating Employees Meaning of Motivation Components of Motivation Motivational Model Motivation: The Carrot and the Stick Some Motivation Theories McCellandfsNeeds Theory of Motivation Relationship between Motivation and Other Variables Application of Motivational Theories Steps in the Right Direction Motivation of Asian Employees Summary Key Ideas and Concepts for Review Questions for Review and Discussion Experiential Exercise Case Study: Job Enrichment at Pentex Electronics References 14 Communication for Management Meaning of Communication Types of Communication Communication Networks Barriers to Communication Overcoming Barriers to Communication Avoiding Pitfalls in Communication Art of Listening Media for Communication Electronic Media in Communication Transactional Analysis (TA) Awareness of Self Communication in the Asian Context Summary Key Ideas and Concepts for Review Questions for Review and Discussion Experiential Exercise Case Study: Help Me to Communicate Better References 15 Participation in Organizations Meaning of Participation Requirements for Participation Research on Participation Advantages of the Participative Approach Limitations of the Participative Approach Participative Methods Self-directed Work Teams Participation in the Asian Context Summary Key ldeas and Concepts for Review Questions for Review and Discussion Experiential Exercise Case Study: Universal Electric Appliance Company References 16 Productivity and Quality Management Meaning of Productivity Reasons for Productivity Decline Productivity Measurement Measuring Productivity of Knowledge Workers Productivity Improvement Strategies Achieving Productivity Improvement Some Specific Productivity Programs Launching the Productivity Program Benefits From Productivity Improvement Managing Quality Benchmarking for Enhancing Productivity International Standards Organization (ISO) Summary Key Ideas and Concepts for Review Questions for Review and Discussion Experiential Exercise Case Study: Inculcating the "We" Attitude References 17 Managing Performance Improvement Introduction Meaning of Performance Appraisal Purposes of Appraisal Approaches to Appraisals Alternative Methods of Performance Appraisal Who Does the Appraising? Effective Appraisal Programs Modem Approaches to Performance Management Competency-based Approach The 360-Degree Technique The Assessment Center Appraising Chief Executives Formulating the Career Strategy Summary Key Ideas and Concepts for Review Questions for Review and Discussion Experiential Exercise Case Study: Appraisals at Merlion Inc. References 18 Managing Corporate Culture Meaning of Corporate Culture Formation of Corporate Culture Indicators of Corporate Culture Types of Corporate Culture Corporate Cultures of High Performing Companies Changing Corporate Culture Managing Corporate Culture Asian Experience Benefits of Corporate Culture Summary Key Ideas and Concepts for Review Questions for Review and Discussion Experiential Exercise Case Study: Changing Culture at Daewoo References 19 Cultural Impact on Management Meaning of Culture Macro-Cultural Impact on Management Cross-Cultural Studies International Management and Multinational Corporations Toward a Unified, Global Theory of Management The Expatriate Summary Key Ideas and Concepts for Review Questions for Review and Discussion Case Study: Intronic's Problem Tree References 20 Japanese Management Practices The Japanese Way Lifetime Employment Seniority System Continuous Training and Development Emphasis on Group Work Decision-making by Consensus Complicated Performance Evaluation Father Leadership Good Benefits for Employees Simple and Flexible Organization Long-term Strategy Forming Company-based Unionism Company Loyalty Summary Key Ideas and Concepts for Review Questions for Review and Discussion Experiential Exercise Case Study: That's Entertainment! References Management and Society: Social Responsibility and Ethics The Social Responsibility of Managers Ethics in Managing Summary Key Ideas and Concepts for Review Questions for Review and Discussion Experiential Exercise Case Study: Bishops' Pastoral References Situations Author Index Subject Index

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